Summary
Overview
Work History
Education
Skills
Software
Timeline
Receptionist

Nathan Borchers

Tempe,AZ

Summary

Knowledgeable massage therapist with 30 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments. Compassionate massage therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.

Overview

7
7
years of professional experience

Work History

Massage Therapist

Hawaiian Experience Spa
12.2016 - 01.2024
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Education

Bachelor of Science in Psychology - Psychology

University of Phoenix
Tempe, AZ
01.2012

Skills

  • Front Desk Management
  • Customer Consultation
  • Strong Manual Dexterity
  • Service Optimization
  • Physical Strength
  • Reflective Listening
  • Administrative Procedures
  • Relationship Building and Management
  • Social Skills
  • Licensed Massage Practitioner (LMP)

Software

Microsoft Office

Keyboarding

Timeline

Massage Therapist

Hawaiian Experience Spa
12.2016 - 01.2024

Bachelor of Science in Psychology - Psychology

University of Phoenix
Nathan Borchers