Nathan Bourn
Midland
Summary
Experienced data analyst skilled in statistical analysis, data visualization, and programming. Translates business requirements into actionable insights. Strong problem-solving and communication skills. Seeking data-driven opportunities to drive business outcomes.
Overview
3
3
years of professional experience
Work History
Bank Teller/Customer Service
PNC Financial Services Group
2023.09 - 2023.12
- Processed standard bank teller transactions including servicing client accounts, accepting loan payments, cashing checks, balancing cash drawers, handling night deposits, and correcting discrepancies
- Established strong credibility with clients by providing accurate information to address concerns regarding their accounts and other bank products, resulting in achieving highest rate of customer loyalty and retention
- Leveraged organizational and prioritization abilities, coupled with superior attention to detail to efficiently process 15+ transactions per hour daily
- Assisted with training of new tellers, helping to ensure they received comprehensive education on proper banking policies
Car Sales/ F&I
Bob Rohrman Auto Group
2022.05 - 2022.08
- Communicated with customers, at the same time building rapport, to identify their needs, requirements, and preferences and provide beneficial advice and recommendations to them; leading to 9 completed sales in 3 weeks on the floor
- Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager
- Assisted in processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations
- Oversaw all aspects of vehicle delivery from initial financing through final sale, ensuring customer satisfaction at 100%
- Car Detailing/ Ceramic coating
High Definition Detailing
2021.03 - 2021.10
- Applied multiple coats of ceramic coating, and multi-stages of polishing, used various professional cleaning machines with great attention to detail ensuring repeated business
- Demonstrated ability to work effectively independently and in teams to achieve goals, time constraints
- Managing time with multiple vehicles with excellence to achieve desired results
- Managed time with multiple vehicles with excellence to be sure vehicles will be available on time for customer
- Assessed and analyzed different vehicles in different situations to come up with a unique solution for each
Education
Finance & Data Analytics
Northwood University
Skills
- Communication Skills
- People Skills
- Problem-Solving Abilities
- Analytical Mindset
- Emotional Intelligence
- Adaptability
Timeline
Bank Teller/Customer Service
PNC Financial Services Group
2023.09 - 2023.12
Car Sales/ F&I
Bob Rohrman Auto Group
2022.05 - 2022.08
High Definition Detailing
2021.03 - 2021.10
Finance & Data Analytics
Northwood University
Similar Profiles
Sheraz NoorySheraz Noory
Virtual Customer Service Representative at Pnc Financial Services Group, Inc.Virtual Customer Service Representative at Pnc Financial Services Group, Inc.
David SmithDavid Smith
Commercial Banking Group Manager at The PNC Financial Services GroupCommercial Banking Group Manager at The PNC Financial Services Group
SINDHUJA SWAMINATHANSINDHUJA SWAMINATHAN
Bank Teller at Pnc Financial Services Group IncBank Teller at Pnc Financial Services Group Inc