Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nathan Brudelie

Cottage Grove,MN

Summary

Billing specialist with extensive experience at Veritext, focusing on billing reconciliation and customer relationship management. Demonstrated success in implementing effective billing policies and resolving discrepancies. Skilled in training new hires and proficient in Microsoft Excel, ensuring accurate and timely invoice distribution for clients.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Court Reporting Billing Specialist

Veritext
Cottage Grove, MN
10.2020 - Current
  • Generated and distributed month-end statements and savings reports for customers.
  • Implemented new policies related to billing processes when required.
  • Resolved discrepancies between customers' remittances and invoices received.
  • Developed strong professional rapport with vendors and clients.
  • Answered customer inquiries regarding billings, payments, account status.
  • Currently overseeing all our monthly bulk billing clients to ensure accurate and timely invoice distribution.
  • Work as a main liaison between the sales and billing teams.
  • Maintain and update client and case rates in our billing system.
  • Assist in onboarding new clients into our billing system and train new hires on our billing practices.
  • Verified insurance coverage and identified third-party payers for billing purposes.

Billing Coordinator

Robins Kaplan LLP
Minneapolis , MN
07.2019 - 10.2020
  • Was responsible for all new matter intakes for 200+ attorneys, to ensure the proper setup of client files in our billing system.
  • Closely reviewed retainer letters and outside counsel guidelines to ensure we are in compliance with client billing agreements.
  • Maintained our billing tool for client contact and rate accuracy, by establishing rate exceptions and proforma adjustments at both client level and matter level arrangements.
  • Worked closely with attorneys to assist in managing their outstanding WIP during matter clos

Legal Billing

Epiq Global
St. Paul, MN
06.2015 - 05.2019
  • Epiq Global has successfully acquired all Legal Solutions services from Merrill Corporation as of June 1st, 2015. I was a part of this acquisition, having transferred my full role from Merrill Corporation to Epiq Global.

LFTS Legal Billing

Merrill Corporation
St. Paul, MN
07.2009 - 05.2015
  • Became fully responsible for all court reporting billing and reporter payroll for our 3rd largest area of operation which was Washington DC, second only to New York and LA.
  • Pushed a range of $300k-$600k+ in revenue through our billing system monthly.
  • I would frequently rotate billing responsibilities between different localities, each having a unique set of complex service agreement rates, as well as independent national account service agreements to maintain.
  • Worked closely with new employees on training in our array of billing systems, including ReporterBase, Oracle, NAV, and Epiq's proprietary system EpiqLINK.

DSC/Floating Manager

Merrill Corporation
Minneapolis, MN
10.2006 - 07.2009
  • As a floating manager, I supervised a team of 3-5 employees, outsourcing them throughout the city as needed to cover gaps in day to day workforce.
  • Assisted in hiring, training, motivating, and disciplinary action when required.
  • I served as the assistant manager over a team of seven employees at our Opus Corporation site, which was our largest account in the Twin Cities. Guaranteed customer service goals were met by assisting with team meetings, service instruction, conflict resolution, and acting as a liaison between Merrill and Opus.

Education

Bachelor of Science - Business Administration And Management Operations

St. Cloud State University
St. Cloud, MN
05-2005

Skills

  • Billing reconciliation and invoice generation
  • Insurance verification and onboarding
  • Billing policy implementation
  • Customer inquiries management
  • Account management
  • Effective communication
  • Problem solving
  • Training and mentoring
  • Mathematical proficiency
  • Bulk filing
  • Dispute resolution
  • Microsoft Excel expertise

Certification

  • White Belt in Lean Supply Chain Management (LSCMS) from Management and Strategy Institute.

Timeline

Court Reporting Billing Specialist

Veritext
10.2020 - Current

Billing Coordinator

Robins Kaplan LLP
07.2019 - 10.2020

Legal Billing

Epiq Global
06.2015 - 05.2019

LFTS Legal Billing

Merrill Corporation
07.2009 - 05.2015

DSC/Floating Manager

Merrill Corporation
10.2006 - 07.2009

Bachelor of Science - Business Administration And Management Operations

St. Cloud State University

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Nathan Brudelie