Managed a diverse community of over 8,000 members, fostering a positive and inclusive environment through regular engagement, moderation, and conflict resolution.
Developed and implemented social media strategies across platforms like Twitter, Instagram, and Discord to increase stream awareness and drive viewer engagement.
Created engaging content such as highlight reels, behind-the-scenes glimpses, and community spotlights to keep the audience informed and entertained.
Analyzed community metrics and feedback to identify trends, improve user experience, and drive growth. Collaborated with the streamer to plan and execute community events, giveaways, and charity drives, resulting in a [X]% increase in community participation.
Community Manager
ArielAnna
02.2021 - 01.2023
Spearheaded the growth of the streamer's social media presence, increasing followers by 300% on Twitter and 100% on Instagram within the first 6 months.
Monitored and responded to community feedback and inquiries in a timely manner, maintaining a high level of community satisfaction.
Coordinated with other team members, including graphic designers and video editors, to create visually appealing and shareable content for social media platforms.
Education
GED - Multimedia Production
Columbus Commuity College
01.2004
Skills
Social Media Management
Community Engagement
Content Creation
Data Analysis
Communication
Awards
Best Moderator (SomeBish Named Red)
Certificate of Excellence - above and beyond producing 'Dating game' segment
Certificate of Professionalism - Handling an unreasonable community member.
Senior Communications Advisor to President at Int. Fed. of Red Cross and Red Crescent SocietiesSenior Communications Advisor to President at Int. Fed. of Red Cross and Red Crescent Societies
PORTER, SERVICE ADVISOR, CONCIERGE SERVICE MANAGER at Red McCombs Hyundai Northwest/Red McCombs GenesisPORTER, SERVICE ADVISOR, CONCIERGE SERVICE MANAGER at Red McCombs Hyundai Northwest/Red McCombs Genesis