Nathan Calvert
Kansas City,MO
Summary
A highly driven System Administrator with 13 years of IT experience providing top tier customer support is eager to join your team! Passionate about the
IT field, I take pride in my work ethic, communication skills, reliability, and ability to stay on top of newly emerging technology. My goal is making day to day operations for admins and users more conducive allowing them to stay on task and overcome technological hurdles, while maintaining excellent security posture. I believe one is never done learning in the field of IT, and I can't wait to learn more with you and your team!
Overview
13
13
years of professional experience
Work History
System Administrator
Kansas City Kansas Public Schools
12.2019 - 08.2023
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Manage system resources to maintain performance, capacity, and availability.
- Provisioned new software and hardware for use within a domain environment, following established security policies.
- Managed onboarding and offboarding of employees for various systems (Active Directory, Google Workspace, O365)
- Established steps to resolution for the help desk when new issues emerged.
- Quickly respond to phishing attacks to minimize risk (Exchange & Google Workspace)
- Monitor Azure & Google end user activity for risky behavior & take action when necessary
- Provision/de-provision virtual machines through VMware VCenter
- Maintained/Configured group policy objects
- Renewed/Installed SSL certificates for websites & LDAPS
- Renew/acquire domain names as needed
- Make DNS entries
- Maintained flexible schedule and responded to after-hours and weekend/holiday/vacation emergencies.
- Leverage Powershell scripting for large scale user management
Audio/Visual Technician
Kansas City Kansas Public Schools
05.2010 - 12.2019
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Pulled and terminated variety of cables (CAT-5E, CAT6, 4 conductor, 6 conductor etc).
- Installed/maintained surveillance cameras and Windows based VMS servers.
- Troubleshoot server hardware & software (Axis & Avigilon)
- Designed & built out custom video servers to suit current & future (5 year) needs.
- Provided top tier professional customer service to administration and security in support of surveillance software & desktop hardware.
Education
Formal Electronics Component Training - Electronics
USAF
Sheppard AFB06.1998
High School Diploma -
Platte County R3
Platte City, MO05.1997
Skills
- Customer Service
- Performance Testing
- Program Installations
- Device Configuration
- System Upgrades
- Helpdesk Operations
- Desktop/Server Troubleshooting
- Technical Support
- Server Maintenance
- Offboarding and Onboarding
- File System Administration
- VX Rail Administration
Hiking, Canoeing, Kyaking, Camping, Guitar
I try to get down to Arkansas once or twice a year and completely unplug. It's truly the hidden gem of the midwest. I can't say I'm band-worthy, but I also enjoy playing a few songs I can muddle through on the guitar.
Timeline
System Administrator
Kansas City Kansas Public Schools
12.2019 - 08.2023
Audio/Visual Technician
Kansas City Kansas Public Schools
05.2010 - 12.2019
Formal Electronics Component Training - Electronics
USAF
High School Diploma -
Platte County R3
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