Nathan Caudle
Ball Ground,GA
Summary
Accomplished General Manager at Roofing and Supplies Inc., adept in financial administration and staff supervision. Excelled in driving operational strategies, resulting in significant business growth. Skilled in vendor negotiations and relationship building, effectively enhancing customer and employee loyalty. Proven track record in implementing cost reductions and process improvements to boost profitability and operational efficiency.
Overview
12
12
years of professional experience
Work History
General Manager
Roofing and Supplies Inc.
04.2018 - 01.2024
- Managed budget implementations, trainings, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Warehouse Driver
Roofing and Supplies Inc.
08.2015 - 04.2018
- Delivered accurate and timely orders and maintained professionalism in appearance and conduct to foster positive customer experiences.
- Loaded materials into vehicle using pallets, skids, platforms, or lifting devices and installed bracing or padding to prevent shifting or damage in transit.
- Pulled and organized customer orders by part number and quantity for delivery from warehouse.
- Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety and emergency equipment and completing log.
- Stocked and examined inventory items and reported wear or defects to supervisor.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique while prioritizing stock.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Adjusted machinery and notified supervisors of malfunctions.
Counselor Intern
Recovery Outfitters Inc.
03.2012 - 02.2015
- Fostered communication and friendship among group members through team-building activities
- Conducted client consultations and collaborated with other agency professionals to discuss courses of treatment.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Performed 300+ hours of supervised group and individual counseling sessions.
- Maintained up-to-date clinical documentation ( assessments, medications, treatment plans)
- Observed over 50+ individuals and groups to assess, evaluate and predict behaviors.
- Encouraged participants to open up and share thoughts at group counseling sessions.
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
- Implemented specific interventions to decrease behavior excesses and increase behavioral deficits.
- Applied variety of psychological methods and techniques in screening, assessment and evaluation of clients.
- Reviewed case files to better assess client needs and proper course of treatment.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Developed treatment plans to help clients build self-confidence and resilience.
- Educated clients on dangers of substance abuse and prevention techniques.
- Supervised meetings with family members to help create support system for clients.
- Provided education on mental health topics and resources to clients.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Education
Certification - Addiction Counseling
Georgia Addiction Couseling Association
Atlanta, Ga2012
Skills
- Vendor Sourcing
- Staff Supervision
- Financial Administration
- Project Management
- Distribution Management
- Customer Relationship Management
- Process Improvements
- Relationship Building
- Vendor Negotiations
- Cost Reductions
Timeline
General Manager
Roofing and Supplies Inc.
04.2018 - 01.2024
Warehouse Driver
Roofing and Supplies Inc.
08.2015 - 04.2018
Counselor Intern
Recovery Outfitters Inc.
03.2012 - 02.2015
Certification - Addiction Counseling
Georgia Addiction Couseling Association