Nathan Clark
Clarksville,TN
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
3
3
years of professional experience
Work History
National Admissions Consultant
Landmark Recovery
01.2023 - Current
- Utilized CRM tools to maintain and organize lead structure of incoming and existing leads
- Enhanced benefits verification processes by streamlining workflows and implementing efficient tracking systems.
- Completed drug and alcohol assessments for adult patients to determine level of care needed.
- Optimized workflow, multitasking between inbound calls, emails, and chat support.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Maintained up-to-date knowledge of industry regulations and compliance requirements, ensuring accurate benefit verifications.
- Managed high volume of inbound calls, addressing client concerns while maintaining a professional demeanor.
Transportation Manager
JourneyPure
03.2022 - 01.2023
- Directed inbound and outbound transportation operations, safety performance, and logistics quality management
- Prepared management recommendations, such as proposed fee and tariff increases and schedule changes
- Prepared and managed departmental budgets
- Monitored operations for staff compliance with administrative policies and procedures, safety rules, and government regulations
- Hired and trained Transportation Technicians
- Analyzed financial impact of proposed logistics changes.
Account Manager
PMC
06.2021 - 03.2022
- Managed a portfolio of accounts by providing timely support and guidance
- Cultivated strong client relationships through proactive communication and problem-solving
- Collaborated with cross-functional teams such as marketing, sales, operations and finance to meet customer needs
- Provided training on products and services to clients in order to increase usage
- Organized meetings between clients and internal departments as needed
- Researched and identified emerging trends in the industry to better inform account strategies.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH01.2026
Associate of Science - Information Technology
Tennessee College of Applied Technology - Nashville
Nashville, TN08.2015
GED -
Harpeth High School
Kingston Springs, TN08.2012
Skills
- Interdepartmental Collaboration
- Staff Development
- Admissions
- Problem-Solving
- Daily Operations Management
- Business Workflows
- CRM Software
- Adaptability and Flexibility
Personal Information
Title: NATIONAL ADMISSIONS CONSULTANT
Timeline
National Admissions Consultant
Landmark Recovery
01.2023 - Current
Transportation Manager
JourneyPure
03.2022 - 01.2023
Account Manager
PMC
06.2021 - 03.2022
Bachelor of Science - Psychology
Southern New Hampshire University
Associate of Science - Information Technology
Tennessee College of Applied Technology - Nashville
GED -
Harpeth High School
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