Nathan Cooley
Grantville,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Business Manager
Ernest E Hostetter Trucking Llc
02.2016 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained new employees on proper protocols and customer service standards.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Supported business management projects by monitoring and tracking risks, issues and action items.
Truck Driver
LGWeaver Trucking Llc
04.2014 - 02.2016
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Verified contents of inventory loads against Bills of Lading.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Business Owner
Gravel Run Trucking Llc
06.2003 - 04.2014
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
Education
No Degree - Reading Writing Arithmetic History And Buisness
Crossroads Christian School
Denver, PASkills
- Strategic Planning
- Business Planning
- Logistics Management
- Partnership Development
- Client Relationship Management
- Customer Service
- Business Development
- Operations Management
- Risk Assessment and Management
- Analytical Thinking
- Decision-Making
- Operational Oversight
- Business Administration
- Operational Leadership
- Business Generation
- Project Management
Timeline
Business Manager
Ernest E Hostetter Trucking Llc
02.2016 - Current
Truck Driver
LGWeaver Trucking Llc
04.2014 - 02.2016
Business Owner
Gravel Run Trucking Llc
06.2003 - 04.2014
No Degree - Reading Writing Arithmetic History And Buisness
Crossroads Christian School
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