Nathan Flores
El Paso,TX
Summary
Dedicated professional with extensive experience as a Detention Officer at El Paso County Juvenile Probation Department, skilled in conflict resolution and behavioral observation. Proven ability to enhance facility safety through effective monitoring and de-escalation techniques, fostering a secure environment for rehabilitation and growth among juvenile detainees. Bilingual in Spanish, enhancing communication.
Overview
10
10
years of professional experience
Work History
Detention Officer
El Paso County Juvenile Probation Department
05.2023 - Current
- 40hrs/Week Full Time $48,000 Per Year
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Assisted in intake and release of inmates.
- Enforced rules and regulations to maintain order among inmates.
Correctional Officer
Texas Department Of Criminal Justicee
04.2022 - 05.2023
- 40Hours/Week Full Time $36,228 Per Year
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Assisted in intake and release of inmates.
- Enforced rules and regulations to maintain order among inmates.
Backroom Associate
Walmart
07.2019 - 03.2022
- 40Hours/ week Full Time $28,800 Per Year
- Prepared products for promotional displays or special events following visual merchandising guidelines provided by store management.
- Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
- Adhered to safety regulations and practiced safe work habits.
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
Crew Trainer
McDonald's
10.2015 - 07.2019
- 30Hours/Week $13,320
- Monitored and evaluated performance of crew members, providing constructive feedback to facilitate growth.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
El Dorado High School
El Paso, TXAssociate of Arts - Criminal Justice
El Paso Community College
El Paso, TX12-2021
Skills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Inmate supervision
- Inmate escorting
- Facility monitoring
- Safety and security
- Conflict resolution
- Spanish fluency
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
Timeline
Detention Officer
El Paso County Juvenile Probation Department
05.2023 - Current
Correctional Officer
Texas Department Of Criminal Justicee
04.2022 - 05.2023
Backroom Associate
Walmart
07.2019 - 03.2022
Crew Trainer
McDonald's
10.2015 - 07.2019
El Dorado High School
Associate of Arts - Criminal Justice
El Paso Community College
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