Nathan Gabriel
Upland,CA
Summary
Outgoing and personable, with strong ability to connect with customers and foster positive relationships. Knowledge of sales techniques and customer service excellence combined with effective communication and problem-solving skills. Driven to contribute to team success and create positive work environment for customers.
Overview
1
1
year of professional experience
Work History
Lead Sales Associate
Tillys
10.2024 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Trained, coached, and mentored new sales associates for outstanding performance.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store aesthetic by maintaining a clean and organized work environment.
- Implemented visual merchandising through product presentation and placement to increase sales revenue.
- kept store visuals in line with current trends by setting up windows and interior displays in accordance to merchandising guidelines.
- Garnered loyal customer support and satisfaction through communicating and connecting on the merchandising floor as shown through numerous customer surveys.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales
- familiar with online ordering and processing
- managed daily shipment intake such as receiving product and placing it out on the floor
Education
High School Diploma -
Excelsior Charter School
Victorville, CA06-2019
Skills
- Customer service
- Cash handling
- Sales training
- Staff training and development
- Visual displays and presentations
- Multi-tasking strength
- Problem-solving and adaptability
- Handling and processing formal documentation of merchandise and shipment
- Sales expertise
- Highly sociable
- Exceptional customer service
- comfort with leadership position and responsibility
- Reliable and punctual
- Cultural competence
Honors
- Employee of the month (October 2024)
- Employee of the month (March 2024)
- Highest sales report (2024)
Timeline
Lead Sales Associate
Tillys
10.2024 - Current
High School Diploma -
Excelsior Charter School
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