Nathan Gallagher
Treasures Gentlemen's Club
LASVEGAS,NV
12
years of professional experience
Experienced hospitality leader with a track record of optimizing operations and improving customer experiences. Known for strong interpersonal skills and attention to detail, driving team performance and compliance with safety regulations.
Work History
Host/Security
3 Years 6 Months- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Monitored premises to ensure safety and security of property and personnel.
- Conducted routine patrols, identifying potential hazards and reporting safety concerns promptly.
Assistant General Manager
4 Years 10 Months- Coordinated scheduling and staffing to optimize resource allocation across shifts.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Oversaw compliance with health and safety regulations, fostering a safe workplace environment.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Bar and Cocktail Manager
1 Year 11 Months- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff in service standards and product knowledge to improve team performance.
- Implemented promotional strategies, increasing foot traffic during peak hours.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bartender
1 Year 4 Months- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma
Skills
Customer service
Effective time management
Multitasking proficiency
Highly reliable
Outgoing personality
Cleanliness and hygiene
Responsible alcohol service
Cash register operation
Timeline
Host/Security
Treasures Gentlemen's Club
04.2023 - CurrentRead More
Assistant General Manager
The Green Door
06.2018 - 04.2023Read More
Bar and Cocktail Manager
Hush Gentlemens Club
07.2016 - 06.2018Read More
Bartender
Hush Gentlemens Club
03.2015 - 07.2016Read More
Mountain View Christian School
High School Diploma
Read More