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I am a fun, outgoing, family oriented person who strives to better myself in every way that I can. I am a quick learner and will do my best with any task given and get it done in a timely manner. I love people and working with problem solving situations. .. I have managing skills and have always looked at myself as a leader. I have handled accounts in the past and know the important of keeping customers information confidential.

Experienced with extensive Human Resource background seeking a position where I can utilize my strong problem-solving skills to become an asset to your company. While advancing myself in any work environment to obtain stability and professional growth. Human resources professional with 10+ years of experience leading new employee training. Dedicated to setting up staff members for long-term success in roles. Known for strong communication and team coordination skills.

Dynamic customer service professional with proven success at Cigna, adept at resolving complex issues and enhancing customer satisfaction. Skilled in Salesforce and active listening, I consistently exceed performance metrics while building rapport with clients. My strong multitasking abilities and conflict resolution expertise drive effective service delivery in high-pressure environments. Customer-focused Associate Customer Service Representative with a background in managing diverse customer inquiries, resolving complex issues, and fostering client satisfaction. Highly skilled in using CRM software to track and manage customer interactions. Known for demonstrating empathy in all communications while consistently exceeding performance goals. Brought significant improvements in customer retention and satisfaction levels in previous roles. Customer-focused Associate Customer Service Representative known for highly productive and efficient task completion. Possess specialized skills in problem-solving, communication, and time management that ensure outstanding service delivery. Excel in empathy, active listening, and adaptability, using these soft skills to meet and exceed customer expectations while fostering positive relationships. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Dynamic and results-driven professional with a proven track record of rapid advancement in the hospitality industry, achieving the role of General Manager within one year of starting as a crew member. Demonstrated exceptional leadership and resilience during the challenges of the 2020 COVID pandemic, successfully stepping into the General Manager position following the previous manager's departure. Recognized for strong operational oversight and team management skills, consistently driving performance and enhancing customer satisfaction. Authorized to work in the U.S. for any employer, committed to excellence and passionate about fostering high-performing teams.

Nathan Grant

Summary

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VNA Associate

Case Investigator Assistant

Lead Associate of Operations

Associate Banker

Education

Associate of Arts - Business

Bachelor of Arts - Accounting

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VNA Associate

Case Investigator Assistant

Lead Associate of Operations

Associate Banker

Associate of Arts - Business

Bachelor of Arts - Accounting

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