Nathan Greig
Toutle
Summary
Adept Information Systems Technician with a proven track record from the US Navy, specializing in networking issues and disaster recovery. Excelled in enhancing network security and streamlining systems administration, while fostering strong client relationships. Demonstrated expertise in cybersecurity protocols and end-user training, ensuring robust system integrity and user competency.
Proficient [Job Title] thrives setting up and maintaining stations, training users and supporting pivotal process improvements to [Type] systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with developers to continuously improve tools and resources.
Successful at problem-solving computer-related and network problems with an efficient and organized approach. Specializing in [Type] environments and well-versed in adapting to the latest updates.
Overview
19
19
years of professional experience
3
3
Certification
Work History
Information Systems Technician
US Navy
Denver, Colorado
06.2019 - Current
- Oversaw day-to-day activities of 10 employees, fostering inspiring atmosphere to optimize employee experiences.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Created support documentation that enabled user community to extend skills, leverage system features, and find resolutions to questions without intervention from support team.
- Provided basic end-user troubleshooting and desktop support.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Developed and maintained thorough knowledge of company departments and compliance programs.
COMSEC Manager
US Navy
Naples, Italy
04.2016 - 05.2019
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Established team priorities, maintained schedules and monitored performance.
Information Assurance Leading Petty Officer
US Navy
Manama, Bahrain
01.2014 - 02.2016
- Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
- Directed safe and secure operations of government property, resulting in no loss of equipment or negative incidents.
- Communicated with command centers to develop and execute tactical plans.
- Planned and coordinated tactical movements of personnel and equipment.
- Created contingency plans to address unexpected tactical scenarios.
Network Administrator
US Navy, Office of Naval Intelligence
Whidbey Island, Washington
11.2010 - 12.2013
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
System Administor/Communications Watch Officer
US Navy
Everett, Washington
08.2006 - 11.2010
- Monitored networks and network devices to resolve technical problems quickly.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Prepared and delivered investigative reports and briefings.
- Trained and mentored personnel in combat operations and tactics.
- Integrated intelligence activities into other military operations, plans and programs.
- Diagnosed and executed resolution for network and server issues.
- Planned and implemented upgrades to system hardware and software.
Education
MBA - Information Technology Management
American Military University
Charles Town, WV12-2025
Master of Science - Information Technology Management
American Military University
Charles Town, WV04-2023
Skills
- Networking issues
- Systems administration
- Disaster recovery
- Network configuration
- Server management
- Hardware and software support
- Incident management
- Cybersecurity protocols
- Software updates
- Active directory
- End-user training
- VoIP systems
Certification
- CompTIA Certification CASP/SecurityX
- CompTIA Security+ - Computing Technology Industry Association.
- CompTIA Network+ - Computing Technology Industry Association.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- US Navy
Timeline
Information Systems Technician
US Navy
06.2019 - Current
COMSEC Manager
US Navy
04.2016 - 05.2019
Information Assurance Leading Petty Officer
US Navy
01.2014 - 02.2016
Network Administrator
US Navy, Office of Naval Intelligence
11.2010 - 12.2013
System Administor/Communications Watch Officer
US Navy
08.2006 - 11.2010
MBA - Information Technology Management
American Military University
Master of Science - Information Technology Management
American Military University
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