Nathan Handal
Woodland Hills
Summary
Currently a Junior student at California State University Northridge Currently pursuing a Bachelor's in Mechanical Engineering, seeking to expand my knowledge and experiences through opportunities while applying academic knowledge into student success.
Overview
1
1
year of professional experience
Work History
Tier 1 At Home Advisor
Apple
04.2024 - Current
- Developed procedures for handling common customer inquiries efficiently.
- Created detailed reports summarizing customer service activities on a weekly basis.
- Implemented new strategies to improve overall efficiency of operations.
- Provided technical support to customers by troubleshooting and resolving issues related to their products.
I.T. Student Support Assistant
California State University Northridge I.T.
08.2023 - Current
- Identified areas where existing processes can be improved upon.
- Assist staff members with training and creation of materials.
- Provide technology support and solutions to students, faculty, and staff.
Education
Bachelor of Science - Mechcanical Engineering
California State University Northridge
Northridge, CA05.2026
Associate of Science -
Moorpark College
Moorpark08.2023
Skills
- Strong Work Ethic
- Performance Tracking
- Client documentation *
- Technical Troubleshooting
- Google Suite (Docs, Slides, Sheets)
- Windows, Zoom
- Strong communication skills
- SOLIDWORKS
Projects
Accessible Door Handle:
- Enhanced earlier 'accessible door handle' designs to better serve individuals with disabilities or mobility challenges.
- Designed and blueprinted measurements, angles, and possible materials to use.
- Modeled specific parts in Solidworks while in a group setting.
Timeline
Tier 1 At Home Advisor
Apple
04.2024 - Current
I.T. Student Support Assistant
California State University Northridge I.T.
08.2023 - Current
Bachelor of Science - Mechcanical Engineering
California State University Northridge
Associate of Science -
Moorpark College
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