To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Service Manager
Orange Dairy Service
12.1999 - Current
Resolved customer complaints in professional and timely manner.
Hired, trained and supervised team of service staff members to meet business goals.
Developed and maintained positive relationships with customers to build rapport and trust.
Monitored service staff performance and provided feedback for improvement.
Met with customers to discuss service needs and offer available solutions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established team priorities and maintained schedules.
Lead Install Technician
Valley Heating And Air Conditioning
07.1995 - 12.1999
Installed furnaces, air conditioners, water heaters and gas piping.
Followed all company guidelines regarding safety procedures when out in field.
Maintained updated knowledge of all equipment, products, and services to properly educate customers.