To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Service Manager
Orange Dairy Service
12.1999 - Current
Resolved customer complaints in professional and timely manner.
Hired, trained and supervised team of service staff members to meet business goals.
Developed and maintained positive relationships with customers to build rapport and trust.
Monitored service staff performance and provided feedback for improvement.
Met with customers to discuss service needs and offer available solutions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established team priorities and maintained schedules.
Lead Install Technician
Valley Heating And Air Conditioning
07.1995 - 12.1999
Installed furnaces, air conditioners, water heaters and gas piping.
Followed all company guidelines regarding safety procedures when out in field.
Maintained updated knowledge of all equipment, products, and services to properly educate customers.
Education
High School Diploma -
Sunnyside High School
Sunnyside, WA
06.1995
Skills
Train Workers
Workflow Management
Adaptability and Flexibility
Multitasking and Organization
Product and Service Sales
Team Scheduling
Critical Thinking
Job Assignments
Welding, some electrical, refrigeration certified
Overseeing Technicians
Heavy Equipment Operation
Service Scheduling
Timeline
Service Manager
Orange Dairy Service
12.1999 - Current
Lead Install Technician
Valley Heating And Air Conditioning
07.1995 - 12.1999
High School Diploma -
Sunnyside High School
Similar Profiles
Sara BarraganSara Barragan
Manager at Dairy Queen Orange JuliusManager at Dairy Queen Orange Julius