Nathan Hoffman
501 Avenue G Apt 10 Redondo Beach,CA
Summary
Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
8
8
years of professional experience
Work History
Fine Dining Server
EddieV's Prime Seafood
El Segundo, CA
07.2022 - Current
- Started as a Server Assistant (busser) until promoted to Server September 2023. Serving for over 2 1/2 years now.
- Delivered exceptional customer service in high-pressure dining environment.
- Coordinated with kitchen staff to ensure timely food delivery and presentation.
- Trained new servers on fine dining protocols and customer engagement techniques.
- Implemented upselling strategies to enhance guest experience and increase sales.
- Educated guests on menu items, pairing suggestions, and daily specials.
Department Manager
Mangione Inc. McDonalds
Torrance, California
06.2020 - 09.2022
- Trained and mentored team members on best practices and operational procedures
- Applied performance data to maintain a timely drive-thru.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Oversaw crew positioning to align with peak business hours efficiently.
Mechanic Assistant
GJK&Charlies Automotive Repair
Torrance, CA
10.2018 - 10.2019
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Coordinated ready access to tools and parts needed for repair and maintenance activities.
- Conducted routine oil changes, tire rotations, fluid replacements and bulb changes.
Crew Member
McDonald's
Torrance, CA
02.2018 - 06.2020
- Delivered exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of work area consistently.
- Handled cash transactions accurately, ensuring balanced registers daily.
Education
High School Diploma -
Kurt T Shery High School (3.5 GPA)
Torrance2020
Skills
- Motivational Leadership
- Work Planning and Organization
- Administration and Reporting
- Guest Satisfaction
- Creative Solutions
- Supervisory Abilities
Timeline
Fine Dining Server
EddieV's Prime Seafood
07.2022 - Current
Department Manager
Mangione Inc. McDonalds
06.2020 - 09.2022
Mechanic Assistant
GJK&Charlies Automotive Repair
10.2018 - 10.2019
Crew Member
McDonald's
02.2018 - 06.2020
High School Diploma -
Kurt T Shery High School (3.5 GPA)