Nathan Isidro

• Diagnoses various problems with hardware, software, or other technology equipment and repairs or facilitates repair in accordance with standard procedures.
• Provides user support relative to enhanced academic learning environments, administrative systems, PC & MAC-based systems and their interaction with central systems. Provides a high level of technology support for instructional technology and office productivity software including NKU’s course management system, content management system, myNKU, and other NKU supported software.
• Provides technical assistance on special projects (e.g. replacement cycles, campus-wide upgrades, etc.)
• Supports faculty and staff with operation of classroom systems, web conferencing, video conferencing and lecture capturing. Troubleshoots and diagnoses various problems on a high level with hardware, software, and other technology equipment and repairs or facilitates repair in accordance with standard procedures.
• Analyze, research, evaluating/developing or recommending instructional technologies and emerging technologies to assist with online and blended learning including but not limited to online simulations, mobile technologies, augmented reality, etc.

• Able to professionally communicate in layman’s terms with customers who have a broad range of technical knowledge and identify the equipment and staffing needs of scheduled events.
• Set up and install equipment such as microphones, speakers, video screens, projectors, video monitors, recording equipment, wires and cables, sound and mixing consoles for events and functions such as concerts, sports events, meetings, conventions, and presentations.
• Able to troubleshoot equipment issues that may arise, integrating with electronic and computer equipment, and discerning what most adequately and professionally suits production events.
• Able to use hand tools, test equipment, solder, crimp and compress connections.
• Remain abreast of existing and emerging technologies, processes, products, services and leading industry performance benchmarks.
• Knowledge of the advanced principles of Sound reinforcement, Stage lighting, Live Video production, Electricity, Computer systems.
• Provide safe transportation of audio visual equipment.

LEADERSHIP TRAINING & MANAGEMENT

• Develop and manage long term relationships with volunteers.
• Train and develop individuals stepping into leadership roles.
• Train musicians how to use software on Mac and PC computers (ableton,logic Pro X, Pro Tools)
• Resource team leads to equip and train others

ADMINISTRATION:

• Schedule Tech Teams in lighting, audio, and content for show production on Sunday mornings,
• Train and equip technical teams in programing lighting, audio and content (Power Point, Pro Presenter, and Keynote) for large, medium and small events such as Conferences, speaking engagements, weddings, Funerals, small groups that meet during the week.
• Provide opportunities and training for volunteers who are interested in getting involve with technical production.
• Be able to think strategically to provide the technical needs for different venues and environments.
• Provide technical support for clients.

TECHNICAL RESPONSIBILITIES:

• Clean and repair all audio, lighting and video gear.
• Terminate cables [SDI, Network, quarter inch, XLR and DMX].
• Understands safety protocols for installs in different rooms and venues.
• Have extensive knowledge of Apple and Microsoft operating systems to understand technology compatibility.
• Mix in live and studio settings.
• Be able to jump into any technical roles when needed and solve all technical issues.