Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Nathan Johnson

Dubuque,IA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Hyvee
08.2016 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Overnight Assistant Manager

Kum & Go
03.2015 - 04.2016
  • Coordinated with vendors for timely deliveries of products during overnight hours to minimize disruptions during peak business hours.
  • Enhanced store productivity by efficiently allocating staff and resources during overnight shifts.
  • Handled escalated customer issues professionally while maintaining composure under pressure situations to resolve conflicts amicably.
  • Managed cash handling procedures during the night shift to maintain accuracy in financial transactions and prevent fraud or theft incidents.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.

Education

High School Diploma -

Locnia
Rosendale, WI
06.2009

Skills

  • Money Handling
  • Customer Relations
  • Product and service knowledge
  • Retail Operations
  • Customer rapport
  • Sales Strategies
  • Sales Growth
  • Task Delegation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Hyvee
08.2016 - 02.2024

Overnight Assistant Manager

Kum & Go
03.2015 - 04.2016

High School Diploma -

Locnia
Nathan Johnson