Nathan Martinez
Houston,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
Director of Operations
The Lake Life Concierge
10.2024 - 09.2025
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Oversaw daily operations, ensuring alignment with company objectives and quality standards.
Construction Manager
Self-employeed
01.2016 - 12.2023
- Led design and development of residential structures.
- Prepared detailed project estimates and reports for management review.
- Negotiated contracts with subcontractors to confirm fair pricing and quality service.
- Identified and resolved construction issues promptly to prevent delays.
- Contributed innovative ideas during design phase discussions that led to cost-effective solutions while maintaining desired aesthetic appeal.
- Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
Assistant Dept. Head Facility Operations
Lifetime Athletic Club
09.2008 - 12.2013
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational targets.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Bookkeeper
Car Butler, Inc.
10.2003 - 10.2007
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Completed payroll for employees and maintained detailed records of procedures.
- Assisted in the development of internal controls to safeguard company assets and prevent fraud.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Shipping and Receiving Clerk
Compaq Computer
01.1994 - 12.2000
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Education
Associate of Applied Science - Automotive And Diesel Technology
Universal Technical Institute of Texas Inc
Houston, TX1987
Skills
- Customer Service
- Site management
- Problem-solving
- Safety compliance
Timeline
Director of Operations
The Lake Life Concierge
10.2024 - 09.2025
Construction Manager
Self-employeed
01.2016 - 12.2023
Assistant Dept. Head Facility Operations
Lifetime Athletic Club
09.2008 - 12.2013
Bookkeeper
Car Butler, Inc.
10.2003 - 10.2007
Shipping and Receiving Clerk
Compaq Computer
01.1994 - 12.2000
Associate of Applied Science - Automotive And Diesel Technology
Universal Technical Institute of Texas Inc