Nathan Maxted
Sioux Falls,SD
Summary
Adept at enhancing customer satisfaction, streamlining operations, leveraging interpersonal communication, and high-pressure washing skills while working at Iverson's Auto to deliver exceptional detailing services. Work background spans from military intelligence analysis to culinary excellence, demonstrating unparalleled problem-solving abilities and a commitment to quality control, driving significant improvements in efficiency and client relations.
Overview
9
9
years of professional experience
Work History
Line Cook
Skyline Place Senior Living
08.2024 - 03.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Professional Car Detailer
Iverson's Auto
02.2024 - 08.2024
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to clients.
- Assisted in training new employees on proper car detailing techniques, improving overall staff performance.
- Managed approximately 20 incoming calls, emails, and faxes per day.
Line Cook
Icy Straight Point
03.2022 - 08.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Cooked for 1000+ customers daily.
- Seasonal Job, fully completed one full year.
Supervisor
Our Home
02.2021 - 02.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Managed 30+ individuals daily.
Collections Agent
First Premier Bankcard
07.2019 - 08.2021
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Topped the collections Agent charts for over half of the months employed.
- Averaged 80 delinquent accounts solved daily.
Military Intelligence Analyst
US Army
09.2020 - 01.2021
- Monitored foreign media sources for insights into regional dynamics affecting US interests abroad.
- Streamlined intelligence gathering techniques through implementation of advanced software tools and technologies.
- Ensured adherence to strict security protocols while handling classified materials, preventing unauthorized access or disclosure of sensitive information.
- Increased situational awareness through regular briefings on emerging geopolitical events relevant to national security interests.
- Worked in tandem with groups of 50+.
- Medical Discharge after 1 year of work. G
State Fair Vendor
South Dakota State Fair
08.2016 - 08.2019
- Processed transactions by calculating purchase totals and collecting payments.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Managed around 400 daily transactions.
Line Cook
Burger Plus
01.2018 - 02.2019
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared for around 300 customers daily.
Education
No Degree - Theology, Music Performance, Business
Trinity Bible College
High School Diploma -
Huron Public Highschool
05.2019
Skills
- Customer Service
- High-pressure washing
- Problem-solving abilities
- Multitasking Abilities
- Quality Control Standards
- Interpersonal Communication
- Relationship Building
- Interior and exterior cleaning
- Adherence to safety protocols
- Strategic Planning
- Attention to detail
- Highly motivated
Timeline
Line Cook
Skyline Place Senior Living
08.2024 - 03.2025
Professional Car Detailer
Iverson's Auto
02.2024 - 08.2024
Line Cook
Icy Straight Point
03.2022 - 08.2022
Supervisor
Our Home
02.2021 - 02.2022
Military Intelligence Analyst
US Army
09.2020 - 01.2021
Collections Agent
First Premier Bankcard
07.2019 - 08.2021
Line Cook
Burger Plus
01.2018 - 02.2019
State Fair Vendor
South Dakota State Fair
08.2016 - 08.2019
High School Diploma -
Huron Public Highschool
No Degree - Theology, Music Performance, Business
Trinity Bible College
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