Nathan McBurnett
Meansville,GA
Summary
Results-driven sales professional with extensive experience in parts sales and customer service. Expertise in inventory management, product knowledge, and relationship-building. Strong focus on team collaboration and achieving results, flexible to changing needs. Proven track record in meeting sales targets and delivering exceptional service.
Overview
22
22
years of professional experience
Work History
Parts Sales Representative
Peterbilt of Atlanta
03.2022 - 02.2024
- Ordered parts from various distributors to fulfill demands.
- Resolved customer complaints professionally while adhering to company guidelines and procedures.
- Created an engaging in-store environment by organizing regular events showcasing new products or presenting informative workshops on topics relevant to clientele.
- Start up of a new location, setup and build parts department and train new in store employee.
Parts Sales Representative
Peach State Freightliner
Forest Park, GA
11.2018 - 07.2021
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Built solid customer base with average monthly sales of 350,000; growth of 45%
- Consistently met or exceeded individual sales goals by employing persuasive communication techniques tailored to different customer profiles.
Parts Manager
Custom Truck One Source
Decatur, GA
12.2017 - 12.2018
- Increased wholesale and retail sales by 73% while boosting parts sales by 68%.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
Parts Sales Representative
Vanguard Truck Center
Forest Park, GA
03.2014 - 12.2017
- Assisted customers in finding appropriate parts promptly
- Ordered parts from various distributors to fulfill demands.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Monthly parts sales ranging from 300,000-500,000; increase of 35%
Outside Sales Representative
Peterbilt Of Atlanta
Jackson, GA
11.2011 - 03.2014
- Created strategic brand building events to promote current product portfolio.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Increased sales 45% based off initial customer list.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Parts Sales Representative
W.W. Williams - Detroit Diesel
Atlanta, GA
07.2006 - 11.2011
- Ordered parts from various distributors to fulfill demands.
- Researched vehicles and parts via physical catalogs and electronic means.
- Managed large transit bus account (Marta) with monthly sales excedding 500,000
- Worked with generator and marine customers on parts needs for industrial engines of all makes, sizes and year models.
Warehouse Associate
Nextran Truck Center
Atlanta, GA
09.2001 - 07.2006
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Started in warehouse and worked several roles within company, driver, shop counter sales, inside sales, phone room sales.
Education
High School Diploma -
Lovejoy High School
Hampton, GA05.2001
Skills
- Verbal and written communication
- Strong Negotiation
- Goal Oriented mindset
- Improving customer satisfaction
- Staff Training
- Team collaboration
- Proficient in CDK, Procede, AS400, Karmak, Parts Pro, Fleet Cross, SAP, DTNA, Paccar
Timeline
Parts Sales Representative
Peterbilt of Atlanta
03.2022 - 02.2024
Parts Sales Representative
Peach State Freightliner
11.2018 - 07.2021
Parts Manager
Custom Truck One Source
12.2017 - 12.2018
Parts Sales Representative
Vanguard Truck Center
03.2014 - 12.2017
Outside Sales Representative
Peterbilt Of Atlanta
11.2011 - 03.2014
Parts Sales Representative
W.W. Williams - Detroit Diesel
07.2006 - 11.2011
Warehouse Associate
Nextran Truck Center
09.2001 - 07.2006
High School Diploma -
Lovejoy High School
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