Nathan McLaurin
Santa Ana,United States
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
9
9
years of professional experience
Work History
Server
Maggiano's Little Italy
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Coordinated with chef team and food runners to ensure food was making it to the appropriate tables during busy shifts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Cross-trained for bartending and banquet service.
- 'Trained new hires on a regular basis.
Server
Grimaldi's Pizzeria
06.2016 - 05.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cross-trained for bussing and line cook.
Education
High School Diploma -
Faith Lutheran High School
Las Vegas, NV06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Strong team participation
- Menu memorization
- Food running
- High volume dining
Timeline
Server
Maggiano's Little Italy
11.2023 - Current
Server
Grimaldi's Pizzeria
06.2016 - 05.2023
High School Diploma -
Faith Lutheran High School
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