Nathan Mugge
San Antonio,Texas
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Patient Service Representative
American Surgery Center
02.2023 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
Administrative Assistant
Service Shade Shop
12.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Administrative Assistant
Hallmark University
10.2022 - 12.2022
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
Reptile Specialist
Animal World Snake Farm
03.2022 - 07.2022
- Fed and watered animals to provide necessary nutrients and keep animals healthy.
- Kept animals clean and free of contaminants to promote optimal health.
- Cleaned animal enclosures maintain clean living spaces for both animals and zoo guests to prevent spread of disease.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Recruiter Specialist
Recruiting Results
08.2021 - 03.2022
- Hired employees and initiated new hire paperwork process.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Office Administrator
United States Army
08.2018 - 08.2021
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports.
- Edited documents to improve accuracy of language, flow, and readability.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Motor Transport Operator
United States Army
06.2016 - 08.2018
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Maintained proficiency in tactical planning options and convoy defense techniques.
Executive Assistant
United States Army
03.2015 - 06.2016
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
Bachelor of Science - Healthcare Administration
Purdue University
West Lafayette, IN09.2022
No Degree -
Basic Combat Training
Fort Sill, OK10.2014
No Degree - Motor Transport Operator
88M Training
Fort Leonard Wood, MO03.2014
Skills
- Medical Billing
- Office Administration
- Medical Insurance
- Data Entry Documentation
- Microsoft Outlook
- Business Writing
Volunteer Work
Volunteer my time with Operation Orphans in Mason, TX where we take children that are in foster care into the outdoors through our various mentorship programs.
Timeline
Patient Service Representative
American Surgery Center
02.2023 - Current
Administrative Assistant
Service Shade Shop
12.2022 - 02.2023
Administrative Assistant
Hallmark University
10.2022 - 12.2022
Reptile Specialist
Animal World Snake Farm
03.2022 - 07.2022
Recruiter Specialist
Recruiting Results
08.2021 - 03.2022
Office Administrator
United States Army
08.2018 - 08.2021
Motor Transport Operator
United States Army
06.2016 - 08.2018
Executive Assistant
United States Army
03.2015 - 06.2016
Bachelor of Science - Healthcare Administration
Purdue University
No Degree -
Basic Combat Training
No Degree - Motor Transport Operator
88M Training
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