Nathan Oefelein
Harrisonburg,Virginia
Summary
Results-driven worker, known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales and overall business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowe's
Richmond, Virginia
03.2022 - 08.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
Lifeguard Manager
Swim Metro Management
Richmond, Virginia
05.2020 - 08.2024
- Ensured that all safety protocols were followed, maintained up-to-date records and responded to emergency situations promptly.
- Tracked attendance numbers for each shift worked by individual lifeguards using timekeeping software systems.
- Communicated regularly with pool supervisors to ensure compliance with regulations and guidelines.
- Maintained accurate payroll records pertaining to overtime hours worked by lifeguards according to established policies.
- Performed regular inspections of pool facilities to identify potential hazards or areas of improvement in terms of safety standards.
- Compiled incident reports detailing any accidents or injuries occurring within the facility in accordance with legal requirements.
- Supervised maintenance tasks such as cleaning filters, testing chemicals and inspecting equipment for signs of wear or damage.
- Created monthly reports summarizing pool activity data, attendance records and other relevant information for management review.
Education
Some College (No Degree) - Interactive Design
James Madison University
Harrisonburg, VASkills
- Inventory Control
- Contract Preparation
- Client Account Management
- Customer Needs Assessment
- Upselling
- Retail loss prevention
- Excellent communication skills
- Listening Skills
- Outgoing Personality
- Reliable and punctual
- Goal-Oriented
Affiliations
- Gym Oriented
- Music Production
- Full Time Student
- Car Mechanics
Accomplishments
- Eagle Scout
- Honor Roll in High School
- Honor society at JMU
Certification
- First Aid Certified
- CPR Certified
Timeline
Sales Associate
Lowe's
03.2022 - 08.2024
Lifeguard Manager
Swim Metro Management
05.2020 - 08.2024
Some College (No Degree) - Interactive Design
James Madison University
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