NATHAN OROZCO
Magnolia
Summary
Dynamic professional with extensive experience in retail management and security, notably at Bluejack National Golf Course. Proven track record in loss prevention and effective communication, enhancing operational efficiency and team performance. Skilled in inventory management and adept at training staff to achieve organizational goals. Committed to delivering exceptional customer service and maintaining safety standards. Successful warehouse manager offering strong background in supervising and mentoring several employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Security Officer
Bluejack National Golf Course
Montgomery
04.2025 - Current
- Prepare and maintain detailed security reports and records
- Communicate effectively using oral and written techniques in protective service settings
- Enforce rules, regulations, and ordinances while investigating complaints or violations
- Monitor and authorize entry/exit of individuals to ensure safety
- Patrol premises on foot or via cart to identify and report public safety hazards
- Report security incidents to management and appropriate authorities
Stock Room Associate Lead
Tommy Hilfiger
Cypress
11.2024 - 04.2025
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Managed a team of 5 Stock associates.
Warehouse Manager
Lululemon Athletica
Ontario
04.2024 - 11.2024
- I watched over 5 local mall inventories.
- Sent shipments when needed and recalls of product not selling.
- Stocking warehouse of shipment from manufacture.
- Update catalog of products of 5 local malls inventory.
- Sent update sales and promotions.
- Trained and mentored staff on proper warehouse procedures and equipment usage.
- Coordinated shipping and receiving activities to optimize workflow efficiency.
- Implemented process improvements to enhance operational effectiveness in the warehouse.
Merchandiser Lead
The Walt Disney Company
Anaheim
08.2023 - 06.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Host/ Server Lead Trainer
Universal Studios Hollywood
Universal City
02.2024 - 04.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed them of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Trained new hosts on procedures and customer service standards effectively.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Assistant Manager
Spirit Halloween
Chino Hills
09.2023 - 11.2023
- Running the store with 1-7 associates.
- Helping guests find all their Halloween needs.
- Assisted in managing inventory levels by monitoring stock movements between stores.
- Daily bank deposits.
- Timecard/ schedules.
Ship Dock Area Manager
AMAZON
Oxnard
04.2018 - 08.2023
- Development of 4 Process assistants.
- Launched sites hazmat transshipments.
- Launched UPP Ariel tracker site compliance was 0% from January 2022- April 2023 now trending at 49.86% compliance.
- Development of 6 Interns area managers.
- Streamline trans out problem solve training.
- Over seen 60 associates.
- Oversaw daily operations within assigned area to ensure efficiency.
- Managed inventory levels and coordinated replenishment activities.
- Trained and mentored team members to enhance performance and skills.
Education
HIGH SCHOOL DEGREE -
ONTARIO HIGH SCHOOL
Ontario, CA05.2016
Skills
Merchandising and retail management
- Microsoft Office applications
- Loss prevention strategies
- Sales and customer service
- Cash handling and registers
- Materials handling expertise
- Organizational skills
- Effective communication skills
- Warehouse operations and stock management
Additional Information - Relocation
Anywhere
Certification
- Servesafe CA
- Servesafe Alcohol CA
- GuardCard TX
Timeline
Lead Security Officer
Bluejack National Golf Course
04.2025 - Current
Stock Room Associate Lead
Tommy Hilfiger
11.2024 - 04.2025
Warehouse Manager
Lululemon Athletica
04.2024 - 11.2024
Host/ Server Lead Trainer
Universal Studios Hollywood
02.2024 - 04.2024
Assistant Manager
Spirit Halloween
09.2023 - 11.2023
Merchandiser Lead
The Walt Disney Company
08.2023 - 06.2024
Ship Dock Area Manager
AMAZON
04.2018 - 08.2023
HIGH SCHOOL DEGREE -
ONTARIO HIGH SCHOOL