Nathan Peterson
Fowlerville,MI
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Applebee's Grill + Bar
08.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked to best understand individuals in order to create a friendly, personal connection throughout their stay.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Bartender
Applebee's Grill + Bar
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Assistant Ice Hockey Coach
Howell Public Schools
08.2020 - 03.2022
- Contributed significantly towards achievement of team goals by providing unwavering support and guidance to players.
- Streamlined off-ice training programs by incorporating sport-specific exercises tailored to each athlete''s needs.
- Collaborated with head coach to develop game strategies, resulting in a higher win rate for the team.
- Promoted a positive team culture through effective conflict resolution and motivational tactics.
- Provided constructive feedback to players, enabling them to refine their skills and techniques on the ice.
Education
Bachelor of Education - Kinesiology
Michigan State University
East Lansing, MI04-2025
Skills
- Strong multitasking
- Customer service
- Team player attitude
- Clear and effective communication
- Engaging personality
- Patience and tolerance
- Guest engagement
- Memory retention
- Sales expertise
- Relationship management
- Physical fitness
- Motivational techniques
Accomplishments
- Named Bartender/Server of the Year Finalist (2022) by Livingston Daily Press & Argus.
2022 Livingston County Server/Bartender of the Year Finalist
Prior to bartending experience, successfully reached the top three in Bartender/Server of the year polls in Livingston County while being the only server in consideration.
Timeline
Bartender
Applebee's Grill + Bar
07.2024 - Current
Assistant Ice Hockey Coach
Howell Public Schools
08.2020 - 03.2022
Server
Applebee's Grill + Bar
08.2018 - Current
Bachelor of Education - Kinesiology
Michigan State University
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