Summary
Overview
Work History
Education
Skills
Timeline
Community Service
Generic

Nathan Phipps

South Sioux City,NE

Summary

Dedicated and experienced sales professional with over 15 years in customer service, management, and team leadership. Known for strong interpersonal skills, the ability to connect with others, and a proven track record in sales and team development. Seeking to contribute professionalism, drive, and community spirit to a dynamic organization.

Offering excellent interpersonal skills and passion for customer service, ready to learn and grow in dynamic environment. Brings ability to quickly understand and adapt to new procedures and technologies, including efficient problem-solving and multitasking. Ready to use and develop effective communication and organizational skills in any capacity.

Overview

21
21
years of professional experience

Work History

Sales & Estimating Representative

Triumph Roofing
02.2025 - 08.2025
  • Performed commercial and residential roofing sales and project estimates
  • Worked directly with clients and contractors to develop accurate bids
  • Provided support throughout project lifecycles to ensure customer satisfaction
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
  • Provided valuable input resulting in new opportunities for growth and development.
  • Contributed to team sales goals by upselling products and services to customers.

Sales & Team Lead

Handyman Home Remodeling
06.2009 - 02.2025
  • Managed day-to-day sales operations, scheduling, and inventory
  • Supervised a team of 4 salespeople, overseeing training and performance
  • Built strong relationships with contractors and customers, especially in kitchen and bathroom remodeling
  • Ensured customer expectations were met with high-quality service
  • Facilitated knowledge sharing among team members through regular meetings, fostering a collaborative work environment that encouraged innovative thinking.
  • Developed high-performing sales teams through regular coaching sessions, skill development workshops, and performance evaluations.
  • Cultivated a positive team culture by encouraging open communication channels, celebrating successes, and recognizing individual achievements.

Youth Counselor

Boys and Girls Home
05.2004 - 06.2009
  • Provided support and supervision for at-risk youth
  • Maintained behavioral guidelines and daily structure
  • Documented detailed daily reports as required by supervisors
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.

Education

Business Administration

Wayne State College
Wayne, NE
01.2002

High School Diploma - Honors

South Sioux City High School
South Sioux City, NE
01.2000

Skills

  • 15 years in sales and customer service
  • Leadership & team management
  • Verbal communication & public speaking
  • Project estimation
  • Scheduling & inventory coordination
  • Basic computer proficiency
  • Client relationship building
  • Sales support
  • Business growth and retention
  • Strong interpersonal and relationship-building skills

Timeline

Sales & Estimating Representative

Triumph Roofing
02.2025 - 08.2025

Sales & Team Lead

Handyman Home Remodeling
06.2009 - 02.2025

Youth Counselor

Boys and Girls Home
05.2004 - 06.2009

High School Diploma - Honors

South Sioux City High School

Business Administration

Wayne State College

Community Service

- Active volunteer coach for youth sports - Booster Club Member- Founder of Redbirds Youth Group - Organizing sports and activities for local youth, including basketball and women's wrestling

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