Nathan Quinn
Milledgeville,GA
Summary
Skilled general sales manager ready to apply several years of progressive experience to challenging new role. Deep understanding of market trends, customer needs and effective sales strategies.
Overview
17
17
years of professional experience
Work History
General Sales Manager
Butler Honda
Milledgeville , GA
04.2024 - Current
- Identified areas needing improvement in order to maximize efficiency.
- Utilized data analytics tools to monitor progress against set targets.
- Resolved customer complaints in a timely manner.
- Monitored customer satisfaction levels and took corrective action when needed.
- Maintained accurate records of all transactions in the company's CRM system.
- Managed staff of 15 sales representatives, providing guidance and support as needed.
- Negotiated contracts with vendors and suppliers for better pricing terms.
- Conducted regular training sessions for new sales personnel.
- Decreased total overhead expenses by negotiating with vendors.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Conducted market research and reported on competitors.
- Coached, developed and motivated team to achieve revenue goals.
Sales Manager
Riverside Ford of Tulsa
Macon , GA
11.2018 - 03.2024
- Created and presented monthly reports to management on sales performance.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
- Directed and coordinated products, services and sales activities.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Managed daily operations of sales department, including supervision of staff members.
Sales and Leasing Specialist
Butler Ford Mercury of Milledgeville
Milledgeville , GA
02.2017 - 10.2018
- Assisted customers with leasing contracts, credit applications, and other paperwork related to the sale or lease of a vehicle.
- Provided product knowledge training to new sales staff members.
- Organized events such as test drives and open houses for potential buyers or lessees of vehicles.
- Performed regular maintenance checks on vehicles prior to delivery or pick up by customers.
- Delivered presentations at local community events outlining available financing options for consumers interested in purchasing a vehicle.
- Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
Sales Professional
Kent Hyundai OF Milledgeville
Milledgeville , GA
03.2010 - 01.2017
- Negotiated deals and handled complaints or objections.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Produced sales documents, finalized deals and filed records.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
- Resolved customer complaints promptly and professionally.
Inventory Specialist
Kent Mitsubishi of Macon
Macon , GA
08.2007 - 02.2010
- Developed and implemented effective inventory control systems.
- Responded promptly to requests from customers regarding product availability.
- Managed purchase orders with vendors to maintain optimal stock levels.
- Responded promptly to customer inquiries regarding product availability.
- Investigated discrepancies between physical count and computer records.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
Education
High School Diploma -
Jones County High School
Gray, GA05-2000
Skills
- Regulatory understanding
- Employee Motivation
- Specification Writing
- Advertising and marketing
- Profitability improvement
- Team Development
- Goal Setting
- Policy Enforcement
- Sales Training
- Sales Coaching
- Sales analytics
- Dealership operations
Timeline
General Sales Manager
Butler Honda
04.2024 - Current
Sales Manager
Riverside Ford of Tulsa
11.2018 - 03.2024
Sales and Leasing Specialist
Butler Ford Mercury of Milledgeville
02.2017 - 10.2018
Sales Professional
Kent Hyundai OF Milledgeville
03.2010 - 01.2017
Inventory Specialist
Kent Mitsubishi of Macon
08.2007 - 02.2010
High School Diploma -
Jones County High School
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