Nathan Riemenschneider
Auburn,GA
Summary
Ambitious Site Manager with leadership and team development experience. Mentors new team members in company policies, top-quality service delivery and performance targets. Decisive yet personable problem-solver with superior conflict resolution skills.
Overview
4
4
years of professional experience
Work History
Site Manager
WOW Express Car Wash
06.2025 - Current
- Managed daily operations to ensure optimal car wash efficiency and customer satisfaction.
- Supervised staff to uphold service standards and provide effective training on equipment use.
- Implemented process improvements that enhanced workflow and reduced operational downtime.
- Conducted regular inspections of equipment and facility to maintain safety compliance and performance.
- Developed schedules to optimize labor resources while minimizing overtime costs.
- Collaborated with management to establish best practices for customer service excellence.
- Resolved customer inquiries and complaints promptly, fostering a positive experience for all patrons.
- Interviewed, hired, and trained new workers.
- Improved team productivity with targeted coaching and performance monitoring.
Assistant Manager
Wow Express Car Wash
11.2023 - 06.2025
- Provided performance and motivational feedback to employees.
- Maintained operational performance with skillful execution of opening and closing procedures.
- Supported senior managers with day-to-day operational requirements.
- Collaborated with upper management to develop and implement business improvements.
- Monitored and documented team success through regular performance evaluations.
- Delegated tasks to appropriate staff members for optimum productivity.
- Supported recruiting, training, and professional development efforts.
- Uphold brand image by maintaining branch cleanliness, approachability and service.
- Coordinated employee schedules to provide adequate staff coverage.
- Adjusted to multiple demands and shifting priorities in fast-paced work environment.
- Monitored store cleanliness and presentation, addressing any areas in need of improvement immediately.
- Worked closely with manager to develop strategies for improving sales and customer satisfaction.
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports.
- Assisted with hiring, training, and evaluating new staff members.
- Resolved customer complaints or issues in timely manner.
- Created promotional displays or events to increase product visibility and drive sales.
- Supervised team of employees, providing guidance and support for their professional development.
- Maximized employee performance with hands-on training and close mentoring.
Sales Associate
Tropic Haze Vape & Smoke Shop
09.2022 - 07.2023
- Assisted customers with sales and service needs.
- Resolved customer concerns using strong communication and conflict management skills.
- Created great customer experiences with personalized sales support.
- Informed customers of promotions and special offers to increase sales.
- Demonstrated selling experience in fast-paced, service-oriented retail setting.
- Rotated stock using clearance markdowns and special sales promotions.
- Helped customers navigate store, complete sales and process returns.
- Processed payments quickly to keep customer flow moving.
- Offered personalized styling advice based on customer preferences.
- Assisted customers in finding suitable products according to their needs.
- Actively listened to customer concerns, addressing issues promptly and professionally.
- Handled cash register transactions efficiently and accurately.
- Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image.
- Acquired extensive knowledge of products and services offered at store.
Stocker
Turtle Creek Wine & Spirits
11.2021 - 09.2022
- Maintained clean and organized stockroom in support of team productivity.
- Identified products in need of restocking by taking accurate inventories.
- Collected cardboard and bound for transport using automatic baling machinery.
- Handled fragile merchandise with extra care to limit damages.
- Provided excellent customer service by answering questions and providing product insights.
- Removed damaged or expired items from shelves to keep stock fresh.
- Worked closely with team members to process shipments and unload incoming trucks.
- Kept shelves well-stocked with current merchandise for customers' convenience.
- Used electronic scanning devices to log in products for inventory.
- Retained clean, neat aisles and removed debris from public areas.
- Rotated stock, faced products and built attractive displays.
- Stocked shelves accurately and efficiently to maintain store appearance.
- Assisted customers with locating desired items and providing product information.
- Unloaded delivery trucks, checking all incoming shipments for accuracy against purchase orders.
Education
High School Diploma -
Apalachee High School
Bethlehem, GA05.2015
Skills
- Recruiting and interviewing
- Task Delegation
- Operations Management
- Product and service knowledge
- Employee Scheduling
- Influencing Sales
- Inventory management
LANGUAGE
English
Native
Timeline
Site Manager
WOW Express Car Wash
06.2025 - Current
Assistant Manager
Wow Express Car Wash
11.2023 - 06.2025
Sales Associate
Tropic Haze Vape & Smoke Shop
09.2022 - 07.2023
Stocker
Turtle Creek Wine & Spirits
11.2021 - 09.2022
High School Diploma -
Apalachee High School