Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Team Member | Trainer
Big Max Burger Co.
Seattle, USA
11.2023 - Current
Trained new employees on front-of-house operations, customer interaction, and workflow efficiency
Delivered high-quality customer service in a fast-paced restaurant environment
Resolved customer concerns professionally, ensuring a positive experience
Supported team during peak hours, adapting quickly to changing needs
Worked across both kitchen and customer-facing roles, maintaining speed, accuracy, and organization
Babysitter
Community
Seattle, WA
12.2021 - Current
Provided reliable care for multiple families, managing schedules, meals, and activities
Built strong relationships through clear communication and consistency
Handled responsibility for children of various age groups, demonstrating patience and accountability
Independent Tech Support
Community
Seattle, WA
01.2018 - Current
Assisted with troubleshooting devices, software issues, and general tech setup
Helped set up phones, computers, and apps for everyday use
Explained technical issues in simple, easy-to-understand terms
Known as a go-to resource for solving everyday tech problems
Education
Bachelor of Science - Computer Science
University of Utah
Salt Lake City, UT
04-2029
High School Diploma -
Bishop Blanchet High School
Seattle, WA
06-2025
Skills
Training & Mentorship
Technical Training
Customer Service
Team Collaboration
Conflict Resolution
Clear Communication of Technical Concepts
Basic Troubleshooting (Phones, Computers, Apps)
Time Management
Adaptability & Quick Learning
Languages
Spanish, Intermediate
Mandarin, Beginner
Skills
Customer Service, Conflict Resolution, Team Collaboration, Training & Mentorship, Time Management, Basic Troubleshooting (Phones, Computers, Apps), Clear Communication of Technical Concepts, Adaptability & Quick Learning