Nathan Rosa
Mira Loma,CA
Summary
Responsible, dependable and safety-driven construction worker with a proven strong work ethic looking to obtain a position as a Superintendent to further enhance my knowledge and skills for continuous advancement in the commercial construction industry. Expertise working with a wide range of construction materials and equipment. Thrives in a fast-paced environment to complete projects quickly and efficiently, all while taking the necessary precautions to ensure safety along the way.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
U-Haul
Corona, CA
09.2023 - Current
- Enhance customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolve customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborate with team members to develop best practices for consistent customer service delivery.
- Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Working Construction Lead
REI Ventures
Temecula, CA
04.2020 - Current
- Commercial and residential remodeling
- Maintain clean and organized job sites, contributing to a safe working environment for all employees.
- Operate construction machinery, backhoes, skid-steers, forklifts, excavators and perform heavy labor
- Enhance project efficiency by coordinating with team members and managing resources effectively.
- Complete construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Improve client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Streamline communication between team members, leading to increased collaboration and problem-solving capabilities.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Package Handler
FedEx
Chino, CA
11.2022 - 07.2023
- Efficient and effective time management skills to meet company expectations.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Followed safety regulations to maintain safe work environment.
Rigger
Eliminator Boats
Mira Loma, CA
07.2021 - 02.2023
- Coordinated with Parts Manager on parts and equipment added to ensure timeliness
- Supported execution of boat shows, store & off-site events
- Contributed to successful project completions by consistently meeting deadlines and adhering to budget constraints.
- Enhanced team productivity through clear communication with colleagues regarding job assignments and expectations.
- Ensured compliance with OSHA regulations by implementing safe work practices at all times during rigging operations.
- Supported efficient workflow by quickly adapting to changing priorities and adjusting assigned tasks accordingly.
- Demonstrated leadership abilities in overseeing small teams of junior riggers during complex lifts on major construction projects.
Shop Assistant
Worx Racing
Mira Loma, CA
03.2020 - 04.2021
- Streamlined store operations with effective inventory management and restocking practices.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Collaborated with team members to achieve overall store goals and objectives.
- Conducted regular inventory audits, identifying discrepancies and maintaining accurate stock levels.
Shop Assistant
West Coast Air Creations
Riverside, CA
07.2018 - 07.2020
- Improved workflow by assisting technicians with airplane disassembly, repair, and reassembly tasks.
- Increased shop efficiency by maintaining a clean and organized work environment for all staff members.
- Supported the completion of high-quality repairs by mixing paint accurately according to manufacturer specifications.
- Administer yearly maintenance services.
- Paint prep for airplane restoration.
Education
Associate of Science - Construction Management
Norco Community College
Norco06.2023
High School Diploma -
Norco High School
Norco06.2021
Skills
- Blue Print Reading
- Professional
- Safety and Compliance
- Ambitious
- Heavy equipment experience
- Strong work ethic
- Customer Service
- Problem Resolution
- Computer Proficiency
Timeline
Customer Service Representative
U-Haul
09.2023 - Current
Package Handler
FedEx
11.2022 - 07.2023
Rigger
Eliminator Boats
07.2021 - 02.2023
Working Construction Lead
REI Ventures
04.2020 - Current
Shop Assistant
Worx Racing
03.2020 - 04.2021
Shop Assistant
West Coast Air Creations
07.2018 - 07.2020
Associate of Science - Construction Management
Norco Community College
High School Diploma -
Norco High School