Nathan Seiders
Pottsville,PA
Summary
I bring a bold determination to how I drive desired results in an operation. My sense of urgency draws from understanding outcomes and making timely decisions to achieve business growth and team excellence. I encourage coaching others in the moment and actively listening to learn through every experience. Celebrate the wins.
Overview
18
18
years of professional experience
Work History
Training General Manager
Wawa
02.2014 - Current
- Responsible for onboarding and conducting the initial training of the area's newly hired and promoted management
- Responsible for managing the entire store operation
- Lead the management team to ensure execution of organizational objectives, initiatives, and achievement of store and profit goals
- Maximize store profitability through managing all controllable expenses, optimizing revenue streams and leading and developing a high performing team
- Responsible for customer and associate satisfaction, brand standards, and profitability
General Manager
Cracker Barrel Old Country Store
03.2006 - 12.2013
- Exceeded guest satisfaction resulting in low guest complaints and meal compensations.
- Mentored, developed and supported two associate managers to promotions as general managers.
- Achieved and maintained a fully-staffed store, improved guest perceptions, increased store margins that exceeded the store’s financial plan. Modeled the company’s weekend execution guidelines and hourly sales performance.
- Implemented strong training standards that resulted in the company identifying the Harrisburg store as the district training store to rollout out new promotions and manager training.
Education
Bachelor of Science - Business Leadership
University of Arizona, Global Campus
Bachelor of Science - Restaurant And Food Services Management
Lehigh Carbon Community College
Allentown, PA05.1997
Skills
- Servant Leadership
- Conflict Management
- Problem Solving
- Customer Centric
- Emotional Intelligence
- Coaching and Mentoring
- People Development
- Conflict resolution
Wawa History
- General Manager, Leesport Store #8119, 2019, current
- General Manager, Reading, Store #153, 2018, 2019
- GMIT/General Manager, Hamburg, Store #8051, 2016, 2018
- GMIT/General Manager, Ephrata, Store #260, 2014, 2016
Cracker Barrel Old Country Store
- General Manager, Lancaster, PA, Feb. 2012, to Dec. 2013
- General Manager, State College, PA, June 2011, to Jan. 2012
- General Manager, Harrisburg, PA, Oct. 2007, to May 2011
- General Manager, Frackville, PA, Mar. 2006, to Sept. 2007
- General Manager, Ashland, VA, Feb. 2005, to Feb. 2006
- Associate Manager, Frackville & Fogelsville PA, 1999 to 2005
Professional Highlights
- Hypo Training General Manager since 2019T
- Training General Manager since 2017
- Achieved Presidents Club 2017, 2020, 2021
- Achieved five(5) 100% FSRA audits at #8119
- Opened a new Wawa, store #8119
- Since 2016, selected to cover area manager duties during vacations
- Achieved a Perfect 9 for 9 in 2021 in HOB
- Awarded General Manager of the Year at Cracker Barrel for the district for FY, 2007, FY 2008, FY 2009 and FY 2011
Timeline
Training General Manager
Wawa
02.2014 - Current
General Manager
Cracker Barrel Old Country Store
03.2006 - 12.2013
Bachelor of Science - Business Leadership
University of Arizona, Global Campus
Bachelor of Science - Restaurant And Food Services Management
Lehigh Carbon Community College
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