Nathan Sonju
Kalispell,MT
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Versatile Bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Bartender
Ruby Valera, and Corrine DeGolier
Kalispell, Montana
12.2025 - 04.2026
- Mixed cocktails and beverages based on customer preferences and seasonal ingredients.
- Maintained cleanliness and organization of bar area and serving stations.
- Trained new staff on bar procedures, drink recipes, and service standards.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Monitored guest satisfaction to address concerns or feedback effectively.
- Collaborated with kitchen staff to coordinate food and drink pairings for events.
- Implemented new drink specials to enhance the beverage menu experience for customers.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Attended regular training sessions to stay updated on new products or trends.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bartender
Sara Tapia
Kalispell, MT
09.2023 - 12.2025
- Prepared and served a variety of cocktails and beverages to customers.
- Provided excellent customer service by engaging with patrons and addressing inquiries.
- Maintained cleanliness of the bar area, ensuring compliance with health standards.
- Assisted in training new bartenders on drink recipes and service protocols.
- Operated cash register, processed transactions, and handled cash accurately.
- Developed drink specials based on seasonal ingredients and customer preferences.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Stocked ice bins and coolers as needed throughout shift.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Server
Takara Juntunen
Kalispell, MT
05.2022 - 07.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders using point-of-sale systems.
- Assisted in training new servers on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining and service areas.
- Followed health and safety guidelines during food handling processes.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Lead Busser
Brett Cislo
Kalispell, MT
06.2020 - 06.2021
- Coordinated table settings and ensured cleanliness for efficient service flow.
- Assisted servers by delivering food and beverages promptly to guests.
- Managed inventory of dining supplies to maintain adequate stock levels.
- Trained new bussers on proper cleaning techniques and service protocols.
- Maintained a positive atmosphere by engaging with guests during their dining experience.
- Oversaw daily cleaning routines to uphold restaurant hygiene standards.
- Supported event setups by arranging seating and decorations as needed.
- Continually monitored the dining room for any potential issues that may arise.
- Ensured cleanliness of restaurant, including tables, chairs, floors, windows, and other surfaces.
- Assisted servers in providing outstanding customer service.
- Performed opening and closing duties including cleaning tasks as necessary.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Greeted guests and provided them with menus.
- Proactively removed used plates, silverware, and glasses from tables between courses.
- Wiped down tables after each seating to prepare for next customers.
- Delivered food items from the kitchen to the dining room table.
- Displayed excellent knowledge of menu items and ingredients upon guest inquiries.
Host
Paco Valera
Kalispell, MT
09.2019 - 12.2019
- Greeted and seated guests promptly upon arrival.
- Managed reservations and coordinated seating arrangements efficiently.
- Communicated daily specials and menu items to customers clearly.
- Assisted in training new hosts on procedures and customer service standards.
- Maintained cleanliness and organization of the host stand area regularly.
- Collaborated with servers to ensure smooth dining experiences for guests.
- Supported management in implementing restaurant policies and procedures effectively.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Provided customers with accurate wait times and monitored waiting list.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
High School Diploma -
Flathead High School
Kalispell05-2022
Skills
- Cocktail preparation
- POS transaction processing
- Inventory management
- Customer recommendations
- Sanitation compliance
- Restaurant operation standards
- Conflict resolution
- Effective communication
- Customer engagement
- Time management
- Dining room management
- Strong multitasking
- Beer and wine recommendations
- Customer service
- Preparing garnishes
- Menu memorization
- Creative mixology
- Food service
- Craft cocktail preparation
- Garnishing drinks
- Marketing and sales experience
- Bar restocking
- Liquor restocking
- Hospitality and accommodation
- Classic cocktails
- Health codes compliance
- Alcohol awareness
Affiliations
- Love to travel and work out
Certification
- Serve Safe and Bar certifications
Timeline
Bartender
Ruby Valera, and Corrine DeGolier
12.2025 - 04.2026
Bartender
Sara Tapia
09.2023 - 12.2025
Server
Takara Juntunen
05.2022 - 07.2024
Lead Busser
Brett Cislo
06.2020 - 06.2021
Host
Paco Valera
09.2019 - 12.2019
High School Diploma -
Flathead High School