Nathan Southey
Middleburg,FL
Summary
Highly reliable and experienced with track record of helping turn guests into loyal clients with excellent customer service. Adept in learning new skills quickly and handling issues with positive attitude and professional demeanor. What I may lack in experience, I make up for with my desire to succeed in whatever position I'm in.
Overview
2
2
years of professional experience
Work History
Seafood Specialist
Publix
02.2023 - Current
- Assisted customers in high volume store with product selection by making recommendations and suggestions based on customer needs.
- Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
- Cleaned and sanitized seafood area to preserve products and protect safety of guests.
- Checked quality of products and removed expired items.
- Cleaned and sanitized equipment, tools and work surfaces.
Banquet Server
The Hilltop Restaurant
08.2022 - 06.2023
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Assisted owner with landscaping needs and repairs around venue when needed
Cart Pusher/Front Desk Associate
Walmart
10.2021 - 07.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Asked customers questions to meet special requests.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Delivered prompt service to prioritize customer needs.
- Gathered and maintained carts to keep customers happy.
Skills
- Social Perceptiveness
- Team Coordination
- Reading Comprehension
- Safety and Cleanliness Standards
- Building Customer Loyalty
- Hardworking and Dedicated
- Customer Satisfaction
Timeline
Seafood Specialist
Publix
02.2023 - Current
Banquet Server
The Hilltop Restaurant
08.2022 - 06.2023
Cart Pusher/Front Desk Associate
Walmart
10.2021 - 07.2022
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