Nathan Stierman
Belleville,MI
Summary
Energetic department manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in project planning and utilizing sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance while ensuring business goals are accomplished.
Overview
4
4
years of professional experience
Work History
Department Manager
Kroger
11.2022 - Current
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Deli Clerk
Kroger
07.2021 - 11.2022
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Cashier
Little Caesars Pizza
11.2019 - 05.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Associate - Business Management
Eastern Gateway Community College
Steubenville, OH06.2024
Skills
- Customer Service
- Resource Coordination
- Emotional Intelligence
- Coaching, Mentoring, Training and Development
- Business Acumen
- Time Management
- Analytical Thinking
- Relationship Building and Management
- Problem-Solving
- Motivational/Team Leadership
- Project Planning
- Change Management
Hobbies
In my free time I enjoy playing video games that challenge me to push through obstacles. Playing these games helps build my determination and is a fun way spend an afternoon. Next, I love to be the home cook. I find cooking a great way to practice balance and patience while creating a plate that tastes like heaven. Finally, I always fancy a game of chess to build my intelligence, spacial awareness, as well as my analytical thinking and strategic planning skills.
Timeline
Department Manager
Kroger
11.2022 - Current
Deli Clerk
Kroger
07.2021 - 11.2022
Cashier
Little Caesars Pizza
11.2019 - 05.2020
Associate - Business Management
Eastern Gateway Community College
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