Nathan Swauger
Havre De Grace,MD
Summary
Dedicated Construction and Management Professional with a proven background in equipment operation. Ensured safety of food and work environment while maintaining high levels of customer satisfaction as an Assistant Manager in the restaurant industry. Committed to supporting diverse tasks to enhance workplace safety and operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Manager
Burger King
West Chester, PA
07.2020 - 03.2026
- Supervised daily operations to ensure smooth restaurant functionality.
- Trained and mentored team members on service standards and procedures.
- Managed inventory levels to maintain product availability and reduce waste.
- Coordinated staff schedules to maximize service efficiency during peak hours.
- Implemented promotional campaigns that increased customer engagement and sales.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Conducted regular inspections of food safety practices and cleanliness standards.
- Assisted in budgeting and financial planning for operational expenses.
- Managed customer service inquiries and resolved complaints promptly to uphold satisfaction.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
String Liner
Bowman Contractors
Aberdeen, Maryland
06.2011 - 09.2017
- Operated specialized machinery for product application and installation.
- Managed installation of string liner products at various job sites.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Operated skid loader
- Operated various construction equipment and tools to complete projects effectively.
Construction Worker
Maryland Portable Concrete
Aberdeen, Maryland
01.2007 - 01.2010
- Operated heavy machinery to facilitate concrete pouring and prepare job sites.
- Assisted in mixing and delivering concrete to various job sites.
- Loaded and unloaded materials for construction projects, supporting overall workflow efficiency.
- Collaborated with team members to ensure project timelines were met.
- Conducted regular maintenance on equipment to ensure optimal performance.
- Utilized power tools such as saws, drills and sanders when necessary on projects including welding.
Education
non degreed will be obtaining GED this year -
Aberdeen High School
Aberdeen, MDSkills
- Customer service
- Customer satisfaction
- Time management
- Multitasking and organization
- Inventory management
- Safety compliance
- Worksite safety
- Site preparation
- Heavy machinery operation
- Machinery operation
- Equipment operation
- Power tool operation
- Truck loading
- Material transport
- Construction
- Equipment maintenance
Certification
- ServSafe Certifcation
Timeline
Assistant Manager
Burger King
07.2020 - 03.2026
String Liner
Bowman Contractors
06.2011 - 09.2017
Construction Worker
Maryland Portable Concrete
01.2007 - 01.2010
non degreed will be obtaining GED this year -
Aberdeen High School