Served as the primary point of contact for security officers at a HUD apartment complex in Jacksonville FL, ensuring effective communication and coordination between security officers and the supervision team.
Wrote detailed reports on property damage, theft, unauthorized persons, use of force incidents, and other incidences.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Enforced community rules and procedures.
Partnered with the property manager to investigate and address community rule violations, while also actively resolving safety and security issues.