Nathan Thomas
Stoneham,MA
Summary
Dedicated professional with a proven track record at Daily Scoop, excelling in customer satisfaction through efficient transaction processing and cash management. Known for reliability and punctuality, enhancing customer experiences with patience and composure. Successfully balanced cash drawers, ensuring accuracy and efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Daily Scoop
Malden , MA
01.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized cashier area to enhance customer experience.
- Handled cash management tasks, including balancing cash drawer at shift end.
- Supervised daily cashier operations ensuring smooth and efficient transactions.
- Managed inventory levels to ensure product availability and minimize shortages.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Monitored cash register accuracy, rectifying discrepancies promptly.
- Collaborated with management to develop strategies for improving customer experience.
- Trained new team members on customer service protocols and cash handling procedures.
- Enhanced customer satisfaction by resolving complaints swiftly and effectively.
Education
High School Diploma -
Mystic Valley Regional Charter School
Malden, MA06.2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Languages
French
Interests
- I enjoy helping others and giving back to the community
- Enjoy participating in football for overall physical and mental well-being
- Youth Development Programs
- Music
Timeline
Customer Service Cashier
Daily Scoop
01.2023 - Current
High School Diploma -
Mystic Valley Regional Charter School
Similar Profiles
Macy BreenMacy Breen
Employee at Daily ScoopEmployee at Daily Scoop
Nicholas MartinNicholas Martin
Ice Cream Scooper at The Daily ScoopIce Cream Scooper at The Daily Scoop
Mallery Marie BellMallery Marie Bell
ICE CREAM CLERK at THE DAILY SCOOPICE CREAM CLERK at THE DAILY SCOOP
Patricia Wigandt CondonPatricia Wigandt Condon
English Teacher, Eighth Grade, Language-Based Team at Marshall Simonds Middle SchoolEnglish Teacher, Eighth Grade, Language-Based Team at Marshall Simonds Middle School
Alexa LoReAlexa LoRe
Classroom Teacher at Stoneham Public SchoolsClassroom Teacher at Stoneham Public Schools