Nathan Thomas
Peoria,AZ
Summary
Accomplished Mortgage Loan Officer with a proven track record of managing 350-500 leads monthly, ensuring compliance, and consistently closing 4-12 units per month. Expertise in customer relationship management and effective communication enhances client satisfaction.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Mortgage Loan Officer
Synergy One Lending
Scottsdale , AZ
11.2021 - Current
- Processed new loan applications with warm inbound leads.
- Managed outreach and application status from start to finish on 350 to 500 new leads per month.
- Continued to build a pipeline of future home buyers.
- Created a pre-approval pipeline of over 50 potential home buyers to connect with referral partners.
- Closed 4-12 units consistently for the past 3 years.
- Produced home buyers from old, cold lead funnels.
- Maintained compliance with federal regulations and company policies throughout lending process.
Mortgage Banker
Rocket Mortgage
Phoenix, Arizona
04.2021 - 11.2021
- Reviewed mortgage applications to ensure compliance with company policies.
- Collaborated with clients to determine suitable loan options and terms.
- Utilized CRM software to manage client interactions and track loan progress.
- Conducted thorough credit analyses to assess borrower eligibility for loans.
- Participated in weekly sales meetings to review performance metrics and discuss strategies for improvement.
Tactical Security Officer
Banner Health
Phoenix, Arizona
10.2015 - 04.2021
- Conducted routine patrols to maintain a safe environment.
- Monitored facility access and ensured security protocols were followed.
- Responded promptly to alarms and emergency situations.
- Collaborated with local law enforcement during incidents.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
Law Enforcement And Justice Administration
Western Illinois University
Macomb, IL05-2015
Skills
- Loan processing
- Compliance management
- Mortgage software
- Financial analysis
- Risk assessment
- Customer relationship management
- Negotiation skills
- Effective communication
- Refinancing options
- Business referral management
- Pre-approval process
- Client account management
- Document analysis
- Loan management
Certification
Active MLO Federal License (NMLS #2358286)
Timeline
Mortgage Loan Officer
Synergy One Lending
11.2021 - Current
Mortgage Banker
Rocket Mortgage
04.2021 - 11.2021
Tactical Security Officer
Banner Health
10.2015 - 04.2021
Law Enforcement And Justice Administration
Western Illinois University