Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathan Urbaez

The Bronx,NY

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

3
3
years of professional experience

Work History

Associate

McDonald's Restaurant
06.2021 - Current
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Associate

Summer Youth Employment Program
06.2021 - 08.2021
  • Enhanced teamwork skills by collaborating with peers on various projects.
  • Boosted teamwork and communication skills among campers through engaging group games and exercises.
  • Fostered a positive environment for campers by promoting inclusivity, respect, and enthusiasm in all interactions.
  • Built strong relationships with parents through regular updates on their child''s progress and participation at the summer camp.

Education

High School Diploma -

Antonia Pantoja Preparatory Academy
1980 Lafayette Ave
06.2021

Skills

  • Customer Engagement
  • Attention to Detail
  • Customer Service
  • Relationship Building

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Associate

McDonald's Restaurant
06.2021 - Current

Associate

Summer Youth Employment Program
06.2021 - 08.2021

High School Diploma -

Antonia Pantoja Preparatory Academy

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Nathan Urbaez