NATHAN VILLEGAS
Rancho Cucamonga,CA
Summary
Energetic individual in hospitality, known for high productivity and efficient task completion. Possesses specialized skills in guest service, order accuracy, and time management. Excels in communication, teamwork, and adaptability. Currently has no experience in behavior analysis or with disabilities. Hoping to pursue a start as a behavior assistant and proceed as an aspiring registered behavior technician!
Overview
6
6
years of professional experience
Work History
Server
The Cheesecake Factory
Rancho Cucamonga, California
06.2022 - Current
- Warmly greets guests, creating a welcoming guest experience
- Establishes rapport through casual conversation, enhancing guest satisfaction
- Orchestrates dining experiences to deliver seamless service aligned with standards
- Actively listens during guest interactions to anticipate needs
- Shares menu knowledge by making menu recommendations and answering questions about food allergies and ingredients
- Coordinates with kitchen, ensuring accurate orders and timely delivery for guests
- Follows instructions, procedures, and alcohol service guidelines
- Demonstrates ownership of sidework and closing tasks to maintain cleanliness and organization
- Works well under pressure with a positive, patient attitude
Crew Member
Chipotle Mexican Grill
Rancho Cucamonga, USA
06.2020 - 09.2021
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Engaged with customers to create welcoming atmosphere and enhance dining experience.
- Resolved customer complaints in a professional manner.
- Operated kitchen equipment safely and efficiently, contributing to smooth food preparation.
- Prepared food items to meet company recipes and standards, ensuring quality and consistency.
Education
Bachelor of Arts - Business Administration - Marketing
California State University, Fullerton
Fullerton, CA12-2025
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA05-2020
Skills
- Problem-solving
- Communication skills
- Relationship building
- Active listening
- Flexibility skills
- Skill development
- Instruction methods
- Social skills
Timeline
Server
The Cheesecake Factory
06.2022 - Current
Crew Member
Chipotle Mexican Grill
06.2020 - 09.2021
Bachelor of Arts - Business Administration - Marketing
California State University, Fullerton
High School Diploma -
Los Osos High School