Nathan Wynn
Sentara Health Plans
Richmond,VA
8
years of professional experience
Results-driven team player with proven abilities in customer service, attention to detail, and cross-functional coordination. Successful in patient/customer interactions and optimizing set processes, ensurance of efficient operations and high satisfaction rates. Meets established metrics and KPIs. Experience with EHR and CX One systems.
Work History
Scheduling Associate
1 Year 8 Months- Coordinated appointment scheduling for various healthcare services, enhancing patient access and satisfaction.
- Managed electronic health record (EHR) systems to ensure accurate patient data entry and retrieval.
- Assisted in optimizing scheduling processes, reducing appointment wait times for patients.
- Communicated effectively with medical staff to align schedules and streamline operations.
Shipping/Logistics Associate
1 Year 5 Months- Operated and maintained warehouse equipment to ensure efficient loading and unloading of shipments.
- Collaborated with team members to optimize delivery routes, enhancing package processing efficiency.
- Supported daily logistics operations by preparing shipping documents and labels accurately.
Front End Receiving Clerk
1 Year- Received and inspected incoming shipments to ensure accuracy and quality standards.
- Organized inventory in designated storage areas for optimal accessibility and efficiency.
- Utilized handheld scanners to track and document receipt of packages in real-time.
- Collaborated with team members to streamline receiving processes and reduce delays.
Member Eligibility
1 Year 1 Month- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server Assistant
2 Years 8 Months- Supported inventory management by monitoring stock levels and reporting shortages promptly.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Engaged with customers, providing attentive support while enhancing overall bar experience.
Education
High School Diploma
Skills
Remote work capabilities
Calendar management
Deadline adherence
Customer service
Problem-solving
Attention to detail
Teamwork and collaboration
Cross-functional coordination
Timeline
Scheduling Associate
Sentara Health Plans
12.2024 - CurrentRead More
Shipping/Logistics Associate
UPS
06.2023 - 11.2024Read More
Front End Receiving Clerk
FedEx
04.2022 - 04.2023Read More
Member Eligibility
Premera Blue Cross
02.2021 - 03.2022Read More
Server Assistant
10 Barrel Brewing Company
06.2018 - 02.2021Read More
Mountain View High School
High School Diploma
Read More