Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nathan A. Kemp

Lorain

Summary

Dynamic hospitality professional with a proven track record at Chez Francois & Touche, excelling in team leadership and customer relationship management. Successfully drove revenue growth through strategic planning and enhanced service quality, while expertly managing inventory and cultivating a loyal clientele. Committed to operational excellence and fostering a positive work environment. Interested in further developing my own knowledge and skills, while encouraging others advancement

Overview

23
23
years of professional experience

Work History

Bartender Shift Manager

Fox Creek
06.2024 - 11.2025
  • Managed inventory levels, ensuring optimal stock availability while minimizing waste.
  • Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

General Manager- Front of House

Chez Francois & Touche
05.2003 - 05.2024
  • Led operational excellence initiatives to enhance service quality and customer satisfaction.
  • Developed and implemented strategic plans to drive revenue growth and market positioning.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Internally and externally involved in developing the core workplace environment and its expanding brand identity

Education

No Degree - Marketing

Bowling Green State University
Bowling Green, Ohio, OH

High School Diploma -

Ashland High School
Ashland, OH

Skills

  • Inventory management
  • Customer relationship management
  • Team leadership
  • Menu development
  • Hospitality service expertise
  • Professional appearance
  • Strong multitasking
  • Drink preparation techniques
  • Extensive wine portfolio

Interests

  • Sports enthusiast : Golf and Tennis
  • Outdoor Recreation
  • I like trying new recipes and food trends
  • Strategy Games : Chess

Timeline

Bartender Shift Manager

Fox Creek
06.2024 - 11.2025

General Manager- Front of House

Chez Francois & Touche
05.2003 - 05.2024

No Degree - Marketing

Bowling Green State University

High School Diploma -

Ashland High School