Ana M Gonzales Reyes
Woonsokect,Rhode Island
Summary
Proven leader with experience at LA 70 Bar and Grill, adept in money handling and fostering customer relations. Enhanced operational efficiency and team motivation, achieving significant improvements in service quality. Skilled in product knowledge and implementing effective cleaning protocols, I excel in driving results and exceeding employer expectations.
Overview
15
15
years of professional experience
Work History
Assistant Manager
LA 70 Bar and Grill
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cleaning Assistant
CIC
04.2016 - 02.2022
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
Cleaning Supervisor
American Cleaners Of Middletown And Newburgh
01.2010 - 03.2015
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Education
GED -
Acasula Carmen Castro
Honduras Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Assistant Manager
LA 70 Bar and Grill
03.2022 - Current
Cleaning Assistant
CIC
04.2016 - 02.2022
Cleaning Supervisor
American Cleaners Of Middletown And Newburgh
01.2010 - 03.2015
GED -
Acasula Carmen Castro
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