Nathanael Wallick
Fairfax,VA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
5
5
years of professional experience
Work History
Bartender
Longhorn Steakhouse
Falls Church, VA
02.2023 - Current
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Adhered to state regulations regarding serving alcohol responsibly.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Server
Longhorn Steakhouse
Falls Church, VA
10.2022 - Current
- Regularly served a 5-6 table section, including large parties of up to 25 people by myself
- Worked collaboratively with coworkers to ensure side-work such as bread, glasses, plates, and condiment stations were consistently stocked
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Worked as a team to ensure food/drinks were quickly and efficiently delivered to the proper tables
- Assisted in training new servers.
To-Go Specialist
Longhorn Steakhouse
Falls Church, VA
09.2021 - 10.2022
- Operated cash register, collected payment from customers and provided change when necessary.
- Greeted customers in a friendly manner and took orders for to-go items.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
Service Assistant
Longhorn Steakhouse
Falls Church, VA
10.2020 - 11.2021
- Handled customer inquiries in a courteous and professional manner.
- Provided excellent customer service to ensure repeat business.
- Resolved customer complaints promptly and efficiently.
- Answered phones to take incoming orders or address customer concerns.
- Assisted wait staff by delivering food and beverages to guest tables.
- Checked tables and removed all dishes, glassware and utensils when guests finished meals.
Shift Manager
Arby's
Zephyrhills, FL
08.2019 - 06.2020
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Resolved conflicts between employees or customers in a professional manner.
- Enforced safety standards throughout the store including proper use of equipment.
- Responded quickly and effectively to emergency situations as they arose.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Education
High School Diploma -
Zephyrhills High School
Zephyrhills, FL06-2019
Skills
- Menu Memorization
- Food Preparation
- Basic accounting
- Suggestive Selling
- Health codes compliance
- Beverage Preparation
Timeline
Bartender
Longhorn Steakhouse
02.2023 - Current
Server
Longhorn Steakhouse
10.2022 - Current
To-Go Specialist
Longhorn Steakhouse
09.2021 - 10.2022
Service Assistant
Longhorn Steakhouse
10.2020 - 11.2021
Shift Manager
Arby's
08.2019 - 06.2020
High School Diploma -
Zephyrhills High School
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