NATHANIA DAMIER
Miramar,FL
Summary
Dedicated and empathetic nursing student with patient care skills looking for learning and skill-building opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Nike
10.2022 - Current
- Greeted consumers upon entering store.
- Answered and routed all telephone calls.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Lacoste
07.2022 - 10.2022
- Built connections with customers in order to provide them with amazing customer service and achieve both individual and store daily targets
- Engaged customers in friendly, professional dialogue to determine needs
- Answered product questions with up-to-date knowledge of sales and promotions
- Worked with fellow sales team members to achieve group targets
- Helped customers find specific products, answered questions and offered product advice
- Used technology resources to assist customers in locating and selecting items
- Increased purchase amounts by cross-selling with similar products
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Received and processed shipments and maintained organized stockroom
Sales Associate
H&M Hennes & Mauritz
09.2021 - 07.2022
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Met merchandise processing standards and maintained organized and accessible work area
- Built trusting relationships with customers by making personal connections
- Assisted customers in enrolling in Loyalty program
- Used register system to ring up customer purchases, process payments and issue receipts
- Trained new sales associates in order to meet store protocols and deliver great customer service
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained customer satisfaction with quick and professional handling of product returns
- Processed product returns and assisted customers with other selections.
Education
Associate of Science - Nursing
Broward College
Miramar08.2025
Associate of Arts - Pre-Nursing
Miami Dade College
North Miami, FL04.2023
High School Diploma -
North Miami Senior High School
North Miami, FL06.2019
Skills
- Patient care
- Active listening
- Customer Service
- Team player
- Reliable and punctual
- Training & development
Languages
- Creole
- French
- English
- Spanish
Certification
- BLS Certification
Timeline
Sales Associate
Nike
10.2022 - Current
Sales Associate
Lacoste
07.2022 - 10.2022
Sales Associate
H&M Hennes & Mauritz
09.2021 - 07.2022
Associate of Science - Nursing
Broward College
Associate of Arts - Pre-Nursing
Miami Dade College
High School Diploma -
North Miami Senior High School
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