Nathaniel Bastardo
Summary
Driven by a commitment to excellence, I honed key skills in customer service and problem-solving, where I streamlined processes and significantly enhanced service quality. My blend of organizational prowess and a friendly, positive attitude underpins my ability to collaborate effectively and drive results.
Overview
3
3
years of professional experience
Work History
Customer Service
AWifeMomLife
09.2020 - 09.2023
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
- Developed a deep understanding of customer service principles and customer service best practices.
- Streamlined customer service processes for improved efficiency and response times.
- Provided exceptional customer service, resolving concerns promptly and professionally.
- Resolved guest issues with professionalism, demonstrating excellent customer service skills.
- Immediately brought critical issues to customer service manager for resolution.
- Works proficient at packaging and shipping orders
Education
High School Diploma -
Urban Assembly of Design/ UASDC
New York, NY06.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Dependable and Responsible
- Time Management
- Critical Thinking
Languages
Spanish
Timeline
Customer Service
AWifeMomLife
09.2020 - 09.2023
High School Diploma -
Urban Assembly of Design/ UASDC
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