Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Five Guys
Bakersfield
05.2022 - Current
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Monitored employee performance to ensure compliance with company policies and procedures.
Assisted in training new employees on shift operations.
Resolved customer complaints promptly and professionally.
Maintained an organized work environment by delegating tasks to staff as needed.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Confirmed accuracy of daily sales reports before submitting them to management for review.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Adhered to all health code regulations while preparing food items for customers.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.