Nathaniel Chase
Willingboro,NJ
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Skilled in critical thinking and data entry, my background also includes lifesaving first responder skills from my tenure as a Lifeguard. Demonstrated ability to negotiate and understand real estate market trends, ensuring client satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Wawa
Burlington, NJ
05.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Lifeguard
Willingboro Parks and Recreation
Willingboro, NJ
06.2021 - 08.2023
- Learned and maintained proficiency in first responder skills, such as First Aid and CPR, to offer individuals in distress optimal support.
- Provided friendly customer service to guests, and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks daily.
Education
Bachelor of Science - Business Economics and Real-Estate
University of Washington
Seattle, WA06-2028
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Knowledge of real estate market trends and property valuation
- Strong interpersonal and negotiation skills
Affiliations
- Rower at UW
- Photography
References
References available upon request.
Timeline
Customer Service Representative
Wawa
05.2024 - Current
Lifeguard
Willingboro Parks and Recreation
06.2021 - 08.2023
Bachelor of Science - Business Economics and Real-Estate
University of Washington
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