Nathaniel Davis
Piñon Hills,CA
Summary
Highly skilled IT Field Technician with background in diverse technology environments. Experience includes troubleshooting, maintenance of hardware and software, and user support. Strengths encompass clear communication, problem-solving skills, and ability to work under pressure. Notably, have contributed to enhancing system performance and reducing downtime in previous roles.
Overview
5
5
years of professional experience
Work History
IT Field Technician
Peppermill Casino
Reno, NV
08.2023 - 09.2024
- Installed, configured and tested workstations, laptops, printers and other peripherals.
- Provided training sessions for end users on proper use of hardware and software applications.
- Resolved customer inquiries regarding system operations or malfunctions via telephone or email correspondence.
- Performed troubleshooting on network related issues including LAN and WAN connectivity problems.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Installed and tested coaxial cable, fiber optic cables, and other related equipment.
- Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
Multi Channel Transmission Operator
Military
Fort Hood, TX
09.2019 - 04.2023
- Reported equipment problems, checked on repairs, and made emergency repairs to equipment as necessary
- Monitored strength, clarity and reliability of incoming and outgoing signals and adjust equipment as necessary to maintain quality broadcasts
- Kept signal strong, clear and reliable with continuous monitoring and optimization of broadcast equipment
- Evaluated program schedules and prepared programs to assess transmission readiness and identify any signal issues
- Oversaw team of five technical professionals to manage successful broadcasts
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Worked flexible hours; night, weekend, and holiday shifts.
- Operated and monitored transmission equipment to ensure efficient system performance.
Education
High School Diploma -
Serrano High School
Phelan, CA05.2019
Skills
- Preventative Maintenance
- Cryptographic Codes
- Reading Comprehension
- Complex Problem-Solving
- Time Management
- Social Perceptiveness
- Microsoft PowerPoint
- Flexible and Adaptable
- Customer Service
- Calm and Professional Under Pressure
- Patch management
- Operating systems
- Maintaining components
- Professionalism
- Cable termination
- Cable arrangements
- Installing network cable
- Running wires
Timeline
IT Field Technician
Peppermill Casino
08.2023 - 09.2024
Multi Channel Transmission Operator
Military
09.2019 - 04.2023
High School Diploma -
Serrano High School
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